Administrative Assistant (202500600)

APPLICATIONS FOR THIS POSITION ARE ONLY ACCEPTED ONLINE AT:

https://juneau.org/human-resources/employment-opportunities

JOB NO. 202500600

JOB TYPE: Full-time

DEPARTMENT: Docks and Harbors

OPENING DATE: 04/18/2025

CLOSING DATE: 04/25/2025

BARGAINING UNIT: MEBA

PAY RANGE: 12

HOURS PER WEEK: 37.50

The City & Borough of Juneau, Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistant to join our team!

When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.

WHO WE ARE LOOKING FOR
Someone with -

• Excellent oral and written skills
• Able to research and interpret regulations
• Excellent computer and data base skills
• Provide Excellent Customer Service, ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others
• Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others.
• Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries
• Must be reliable and dependable and able to work in a team environment.

WORKING HOURS AND LOCATION

This position works 7.5-hour days, five days a week which will include weekend days. The work location will be at the Aurora Harbor Office near Downtown Juneau.

Typical Responsibilities:

DESCRIPTION OF WHAT YOU WILL BE DOING

• Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department.
• Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job.
• May schedule Yacht reservations for the Statter Harbor Breakwater.
• Accepts payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals.
• Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons’ inquiries to resolve noncompliance issues. Prepares billing and payment history as requested by customers.
• Will maintain and update customer accounts using the specialized harbor accounting program.
• Receives and screens telephone calls and walk-ins, inquiries about nature and urgency of their business, answers questions on status of current projects.
• Creates, evaluates, and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.
• May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.
• Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.
• May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.
• Performs other related work as required.

Minimum Qualifications:

Education:

High School graduation or the equivalent.

Experience:

Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

SUBSTITUTION:
Post-secondary or vocational training may be substituted for the required experience on the basis of three (3) semester or four (4) quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)

Other:

This position requires a at time of appointment and for continued employment.

Supplemental Information:HIRING MANAGER CONTACT INFOHiring Manager: Angela ThrowerPhone Number: 907-586-5255Email: angela.thrower@juneau.gov

Job Types: Full-time, Part-time

Pay: $25.71 - $26.51 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Commute:

• Juneau, AK 99801 (Required)

Ability to Relocate:

• Juneau, AK 99801: Relocate before starting work (Required)

Work Location: In person

Salary : $26 - $27