What are the responsibilities and job description for the Assistant Library Technician - Relief position at City & Borough of Juneau?
JOB
Do you have a passion for books and strong computer skills? Come join Juneau Public Libraries team!DESCRIPTION We are seeking applicants who are looking for part time employment and have great customer service skills, a passion for books and learning, strong computer skills, and an interest in promoting library services. If you have an open schedule, then come join our team at the Juneau Public Libraries.WORKING HOURS AND LOCATIONThe Juneau Public Libraries have three branches: the downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront), the Mendenhall Valley Public Library (located in Dimond Park), and the Douglas Public Library (located in the Douglas Community Building, a shared facility with the Fire Department). Library staff offices are located at the downtown branch. The libraries are open 7 days a week. Relief staff hours fluctuate from 0-40 hours per week, dependent upon need. This position works various shifts, from 2.5-5 hours in length, every day of the week between 10 AM and 8 PM. Schedules are created two weeks in advance, but Relief staff are expected to be available and respond to additional communication when contacted.WHAT IS IT LIKE TO WORK ON OUR TEAMThe Assistant Library Technician relief position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming, helpful, and safe environment. This position works at the front desk, usually with a work partner, and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system, the library catalog, or other electronic resources as well as referring to senior staff. The library staff is dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.
EXAMPLE OF DUTIES
Library relief staff work varied schedules; substitute for absent staff at all library branches on an as needed basis and attend staff meetings. Relief staff provide specialized technical library support and cover both circulation and reference responsibilities. This position frequently uses the library databases and electronic catalog, assists patrons in the use of library services and facilities, and discharges library materials. This position will assist patrons in a variety of ways including locating materials, assisting with the use of library equipment and wireless internet and collecting payments. This position also performs public service duties such as registering voters and selling bus passes and tokens. Library staff explain and enforce library rules and employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent. WHO WE ARE LOOKING FORPeople with flexible open schedules who can reply to immediate scheduling requests.Exceptional attendance, reliability and dependability. People who would enjoy assisting patrons of all ages and abilities.Clear communication skills.Strong customer service skills. Strong computer skills.
SUPPLEMENTAL INFORMATION
NOTE: This recruitment is being used to collect applications for a part-time limited Assistant Library Technician I for the Juneau Public Libraries Department. In accordance with 2 PR 010, part-time limited positions may be non-competitive and are not subject to public announcement.NOTE: This recruitment may be used for more than 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to 60 days after the original recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.HIRING MANAGER CONTACT INFOHiring Manager: Shari KitchinPhone Number: 907-586-0446Email: shari.kitchin@juneau.org
Do you have a passion for books and strong computer skills? Come join Juneau Public Libraries team!DESCRIPTION We are seeking applicants who are looking for part time employment and have great customer service skills, a passion for books and learning, strong computer skills, and an interest in promoting library services. If you have an open schedule, then come join our team at the Juneau Public Libraries.WORKING HOURS AND LOCATIONThe Juneau Public Libraries have three branches: the downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront), the Mendenhall Valley Public Library (located in Dimond Park), and the Douglas Public Library (located in the Douglas Community Building, a shared facility with the Fire Department). Library staff offices are located at the downtown branch. The libraries are open 7 days a week. Relief staff hours fluctuate from 0-40 hours per week, dependent upon need. This position works various shifts, from 2.5-5 hours in length, every day of the week between 10 AM and 8 PM. Schedules are created two weeks in advance, but Relief staff are expected to be available and respond to additional communication when contacted.WHAT IS IT LIKE TO WORK ON OUR TEAMThe Assistant Library Technician relief position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming, helpful, and safe environment. This position works at the front desk, usually with a work partner, and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system, the library catalog, or other electronic resources as well as referring to senior staff. The library staff is dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.
EXAMPLE OF DUTIES
Library relief staff work varied schedules; substitute for absent staff at all library branches on an as needed basis and attend staff meetings. Relief staff provide specialized technical library support and cover both circulation and reference responsibilities. This position frequently uses the library databases and electronic catalog, assists patrons in the use of library services and facilities, and discharges library materials. This position will assist patrons in a variety of ways including locating materials, assisting with the use of library equipment and wireless internet and collecting payments. This position also performs public service duties such as registering voters and selling bus passes and tokens. Library staff explain and enforce library rules and employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent. WHO WE ARE LOOKING FORPeople with flexible open schedules who can reply to immediate scheduling requests.Exceptional attendance, reliability and dependability. People who would enjoy assisting patrons of all ages and abilities.Clear communication skills.Strong customer service skills. Strong computer skills.
SUPPLEMENTAL INFORMATION
NOTE: This recruitment is being used to collect applications for a part-time limited Assistant Library Technician I for the Juneau Public Libraries Department. In accordance with 2 PR 010, part-time limited positions may be non-competitive and are not subject to public announcement.NOTE: This recruitment may be used for more than 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to 60 days after the original recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.HIRING MANAGER CONTACT INFOHiring Manager: Shari KitchinPhone Number: 907-586-0446Email: shari.kitchin@juneau.org
