What are the responsibilities and job description for the Harbor Technician PTL (202500586) position at City & Borough of Juneau?
APPLICATIONS FOR THIS POSITION ARE ONLY ACCEPTED ONLINE AT:
https://juneau.org/human-resources/employment-opportunities
JOB TYPE: Part-Time Limited
DEPARTMENT: Docks and Harbors
OPENING DATE: 04/03/2025
CLOSING DATE: 04/25/2025 @ 4:30pm AST
BARGAINING UNIT: Unrepresented
PAY RANGE: 10
HOURS PER WEEK: 37.5
The Docks & Harbors Department is hiring two (2) Harbor Technician Part-Time Limited positions to join our team.
When you join the Docks & Harbor Department, you are joining a department that values personal and
professional development.
We are seeking individuals who are looking for summer employment opportunities and enjoy working outside on the docks and around vessels.
The recruitment period for this position has been extended. Previous applicants will be considered and need not reapply.
WHO WE ARE LOOKING FOR
Successful candidate should have:
- Excellent oral and written skills;
- Excellent customer service skills;
- Able to research and interpret regulations;
- Ability to work with a multitude of tenants and public while enforcing rules and regulations;
- Ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people
- Ability to work and collaborate with multiple state and federal agencies;
- Ability to interpret and implement applicable sections of 33CFR Part105 as they apply to the department’s Facility Security Plans (FSP);
DESCRIPTION OF WHAT YOU WILL BE DOING
You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.
In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.
When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.
WORKING HOURS AND LOCATION
This position is based out of the Port Field Office (PFO) near the Gold Belt Tram. Workdays and hours vary and will be based upon the cruise ship schedule. This position will work up to five (5) days per week, and up to eight (8) hours per shift. This position has the potential to work a highly flexible schedule if desired.
Typical Responsibilities
You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.
In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.
When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.
Minimum Qualifications
Education: High school graduation or the equivalent
Experience: None
Other: Not less than 18 years of age at time of appointment; AND
A valid Driver’s License at time of appointment and for continued employment.
In accordance with 33 CFR Part 105: The selected candidate will be required to sign non-disclosure agreements for sensitive security information.
The selected candidate must be able to successfully obtain a Transportation Workers Identification credential (TWIC). An individual who lacks lawful presence and certain immigration status in the United States, has a connection to terrorist activity, has been determined to lack mental capacity or was convicted of certain crimes will be ineligible for a TWIC.
Desired Qualifications
Experience: Prior experience in vessel operation exceeding 18ft in length including VHF radio communications experience is desired. Background in Customer Service.
Supplemental Information
HIRING MANAGER CONTACT INFO
Hiring Manager: Scott Hinton
Phone Number: 907-500-4119
Email: scott.hinton@juneau.gov
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.
Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.
If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors, please visit: www.governmentjobs.com/careers/juneau/helpandsupport/applicationguide. If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.
For applicant password assistance, please visit:
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EEO Statement
The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Job Type: Part-time
Pay: From $22.08 per hour
Expected hours: 37.50 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- On call
- Weekends as needed
Language:
- English (Preferred)
Ability to Commute:
- Juneau, AK 99801 (Required)
Ability to Relocate:
- Juneau, AK 99801: Relocate before starting work (Required)
Work Location: In person
Salary : $22
