What are the responsibilities and job description for the Harbor Technician PTL position at City & Borough of Juneau?
JOB
The Docks & Harbors Department is hiring two (2) Harbor Technician Part-Time Limited positions to join our team.When you join the Docks & Harbor Department, you are joining a department that values personal andprofessional development. We are seeking individuals who are looking for summer employment opportunities and enjoy working outside on the docks and around vessels.WHO WE ARE LOOKING FORSuccessful candidate should have: Excellent oral and written skills;Excellent customer service skills;Able to research and interpret regulations;Ability to work with a multitude of tenants and public while enforcing rules and regulations;Ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of peopleAbility to work and collaborate with multiple state and federal agencies;Ability to interpret and implement applicable sections of 33CFR Part105 as they apply to the department’s Facility Security Plans (FSP);DESCRIPTION OF WHAT YOU WILL BE DOING You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.WORKING HOURS AND LOCATIONThis position is based out of the Port Field Office (PFO) near the Gold Belt Tram. Workdays and hours vary and will be based upon the cruise ship schedule. This position will work up to five (5) days per week, and up to eight (8) hours per shift. This position has the potential to work a highly flexible schedule if desired.
EXAMPLE OF DUTIES
You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Scott HintonPhone Number: 907-500-4119Email: scott.hinton@juneau.gov
The Docks & Harbors Department is hiring two (2) Harbor Technician Part-Time Limited positions to join our team.When you join the Docks & Harbor Department, you are joining a department that values personal andprofessional development. We are seeking individuals who are looking for summer employment opportunities and enjoy working outside on the docks and around vessels.WHO WE ARE LOOKING FORSuccessful candidate should have: Excellent oral and written skills;Excellent customer service skills;Able to research and interpret regulations;Ability to work with a multitude of tenants and public while enforcing rules and regulations;Ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of peopleAbility to work and collaborate with multiple state and federal agencies;Ability to interpret and implement applicable sections of 33CFR Part105 as they apply to the department’s Facility Security Plans (FSP);DESCRIPTION OF WHAT YOU WILL BE DOING You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.WORKING HOURS AND LOCATIONThis position is based out of the Port Field Office (PFO) near the Gold Belt Tram. Workdays and hours vary and will be based upon the cruise ship schedule. This position will work up to five (5) days per week, and up to eight (8) hours per shift. This position has the potential to work a highly flexible schedule if desired.
EXAMPLE OF DUTIES
You will be performing a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau’s docks, harbors, and associated facilities. Your primary responsibility will be providing excellent customer service to tourists arriving and departing from cruise ships. This may involve greeting passengers, assisting with information, and ensuring a smooth, welcoming experience for visitors.In addition to customer service, you will assist with Port of Juneau security during cruise ship port calls. Security-related tasks include performing ID checks, passenger screening, conducting patrols on the port security vessel, and supporting vendor and loading zone management.When not engaged in security or customer service duties, you will have the opportunity to hone your maintenance and repair skills by assisting with cleaning and performing basic repairs to the facilities.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Scott HintonPhone Number: 907-500-4119Email: scott.hinton@juneau.gov
