What are the responsibilities and job description for the Police Records Technician position at City & Borough of Juneau?
JOB
Interested in law enforcement but want to work in an office setting? The Records Unit is seeking a team member to play a vital role in police records management.Respect - Courage - Integrity - Service THE JOB: You will be part of a team of people who work to ensure law enforcement cases are processed effectively. This position provides customer service to the public at the front counter and by phone, answering a wide and interesting variety of questions. In addition, it supports Juneau Police Department operations through document processing, releasing reports, and FBI Uniform Crime Reporting. This position works regular business hours and does not typically require shift work. WE ARE LOOKING FOR: A friendly, patient and observant person who can balance customer service and processing tickets, court paperwork, and law enforcement forms and documents. It is important to have the interpersonal skills to communicate effectively with a diverse range of customers. The ideal candidate maintains the strictest confidence while handling sensitive documents and information. WORK HOURS & LOCATIONThe Records Unit provides essential support to operational units of the police department and staffs the public-facing front window of the police department Monday through Friday between 8:00 AM – 4:30 PM excluding observed holidays. Records Technicians work within the Records Unit on the first floor of the police department on Alaway Avenue in the Lemon Creek area, conveniently located between downtown and the valley. There is plenty of free parking in our secure parking lot just steps away from the building. JPD employees are eligible for membership in the Fitness Fund, providing access to an onsite gym and workout equipment 24 hours a day.
EXAMPLE OF DUTIES
In this position, you will be responsible for both clerical and technical work, such as data entry, filing, answering phones, providing customer service, conducting routine and complex redactions of information in documents, audio and video files, releasing information to the public, justice partners, and private companies. This position will learn to perform coding and classification of crime data in the JPD Records Management System which is then submitted to the State and Federal government via the National Incident Based Reporting System.Records work involves the systematic receipt, storage, release, disposal, and security of all documentation related to police records. You will play a vital role in helping to maintain the integrity of all records with established standards, policies, procedures, and departmental guidelines.
SUPPLEMENTAL INFORMATION
NOTE: As part of the selection process, applicants are subject to a background investigation pursuant to AS 12.62 and 13 AAC 68.215 that includes a criminal background review, fingerprinting*, investigative review, psychological exam, and receipt of verified negative results of pre-employment testing for controlled substances (this includes: new hires, short term temp, long term temp, transfers from another CBJ department, or former JPD employees who have been separated from JPD employment for more than 30 days). All information provided by the applicant will be verified. Applicants who materially misrepresent any information provided in the employment process will be excluded from further consideration or dismissed if already employed. * Required for new hires onlyAPSIN Notice: This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.Marijuana Use: Although marijuana usage is legal in Alaska, such drug use is not federally legal nor is its use allowed per departmental policy. Furthermore, an applicant with marijuana use within the past six (6) months will be automatically disqualified.HIRING MANAGER CONTACT INFOPatti Rumfelt, Recruitment Coordinator907-500-0676pkrumfelt@juneaupolice.comSUPERVISOR CONTACT INFORMATIONMareta Weed, Records Specialist/Supervisor907-500-0607maweed@juneaupolice.comThis position is open until filled. We have one vacancy to fill. The first review of applications will occur on 4/11/2025 and then every 2 weeks thereafter. If you have applied after the vacant position is filled, you will be notified. We encourage all applicants who are interested in this position to apply in a timely fashion.
Interested in law enforcement but want to work in an office setting? The Records Unit is seeking a team member to play a vital role in police records management.Respect - Courage - Integrity - Service THE JOB: You will be part of a team of people who work to ensure law enforcement cases are processed effectively. This position provides customer service to the public at the front counter and by phone, answering a wide and interesting variety of questions. In addition, it supports Juneau Police Department operations through document processing, releasing reports, and FBI Uniform Crime Reporting. This position works regular business hours and does not typically require shift work. WE ARE LOOKING FOR: A friendly, patient and observant person who can balance customer service and processing tickets, court paperwork, and law enforcement forms and documents. It is important to have the interpersonal skills to communicate effectively with a diverse range of customers. The ideal candidate maintains the strictest confidence while handling sensitive documents and information. WORK HOURS & LOCATIONThe Records Unit provides essential support to operational units of the police department and staffs the public-facing front window of the police department Monday through Friday between 8:00 AM – 4:30 PM excluding observed holidays. Records Technicians work within the Records Unit on the first floor of the police department on Alaway Avenue in the Lemon Creek area, conveniently located between downtown and the valley. There is plenty of free parking in our secure parking lot just steps away from the building. JPD employees are eligible for membership in the Fitness Fund, providing access to an onsite gym and workout equipment 24 hours a day.
EXAMPLE OF DUTIES
In this position, you will be responsible for both clerical and technical work, such as data entry, filing, answering phones, providing customer service, conducting routine and complex redactions of information in documents, audio and video files, releasing information to the public, justice partners, and private companies. This position will learn to perform coding and classification of crime data in the JPD Records Management System which is then submitted to the State and Federal government via the National Incident Based Reporting System.Records work involves the systematic receipt, storage, release, disposal, and security of all documentation related to police records. You will play a vital role in helping to maintain the integrity of all records with established standards, policies, procedures, and departmental guidelines.
SUPPLEMENTAL INFORMATION
NOTE: As part of the selection process, applicants are subject to a background investigation pursuant to AS 12.62 and 13 AAC 68.215 that includes a criminal background review, fingerprinting*, investigative review, psychological exam, and receipt of verified negative results of pre-employment testing for controlled substances (this includes: new hires, short term temp, long term temp, transfers from another CBJ department, or former JPD employees who have been separated from JPD employment for more than 30 days). All information provided by the applicant will be verified. Applicants who materially misrepresent any information provided in the employment process will be excluded from further consideration or dismissed if already employed. * Required for new hires onlyAPSIN Notice: This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.Marijuana Use: Although marijuana usage is legal in Alaska, such drug use is not federally legal nor is its use allowed per departmental policy. Furthermore, an applicant with marijuana use within the past six (6) months will be automatically disqualified.HIRING MANAGER CONTACT INFOPatti Rumfelt, Recruitment Coordinator907-500-0676pkrumfelt@juneaupolice.comSUPERVISOR CONTACT INFORMATIONMareta Weed, Records Specialist/Supervisor907-500-0607maweed@juneaupolice.comThis position is open until filled. We have one vacancy to fill. The first review of applications will occur on 4/11/2025 and then every 2 weeks thereafter. If you have applied after the vacant position is filled, you will be notified. We encourage all applicants who are interested in this position to apply in a timely fashion.
