What are the responsibilities and job description for the Cashier position at City Chevrolet of Grayslake?
RESPONSIBILITIES:
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Filing (Service Repair Orders, Parts Counter Tickets, Car Deal Files, Hard Copies)
REQUIREMENTS:
- Experience with Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance