What are the responsibilities and job description for the Ticket Booth Agent position at City Cruises?
Salary: $17.00 per hour
City Cruises is seeking a Ticket Booth Agent for our operation in Sacramento.
About You:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity:
The successful Ticket Booth Agent will greet guests as they arrive to City Experiences and help them check-in and find their correct boarding area. A friendly and positive personality is a must, as well as a can-do attitude.
Essential Duties & Responsibilities:
- Be friendly, motivated and a team player
- Have an excellent customer service manner
- Possess keen selling skills
- Be able to handle cash transactions including collecting payments and issuing change
- Be able to type
- Be able to multitask
- Be a team player
- Available to work evenings, weekends and holidays.
- Additional job duties assigned
Requirements & Qualifications:
- At least 1 year of customer service.
- Previous experience working with reservations, retail and telephone or customer service experience.
- Have some cash handling experience.
- Excellent customer service skills
- Ability to effectively interact with the passengers, Riders, and fellow employees.
- Ability to work in fast-paced, quickly changing environment.
- Will be required to be available for work weekends and on all major holidays.
About Us:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
Salary : $17
