What are the responsibilities and job description for the Counter Team Member position at CITY GRIT Hospitality Group?
Job Summary
COME JOIN OUR TEAM!!! We are seeking dedicated and enthusiastic candidates to join our dynamic team. In this role, smallSUGAR’s Counter Team Members must have strong customer service , communication skills and able to multi task. They must be positive, team players with a strong attention to detail and work ethic. Candidates must hold integrity, be organized, accountable and able to multi-task in low and high-volume moment
The COUNTER TEAM MEMBERS Responsibilities:
- Guest Services: Food Runner, Cashier, Barista, and Host. Meets and exceeds the standards of thoughtful hospitality by treating each customer as a guest.
- Manages the guest experience by ensuring each order is taken and fulfilled with complete accuracy byfollowing the procedural guidelines which include accurately entering orders into the POS, properly preparing/packaging the orders, and making each guest feel welcome.
- Satisfies guests by working with team to maintain an overall high performance in accordance with the smallSUGAR Employee Handbook.
- Answering phones and properly taking messages and phone orders (special orders/take-out).
- Follow cash handling procedures as directed by AGMor any other leadership accordance with company cash handling policies.
- Learn to operate a manual espresso machine to serve a variety of coffee beverages
Candidates must have open availability Monday-Sunday from hours 7am-4pm daily.
smallSUGAR hours are 7am-3pm daily.
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Food provided
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $17
