Senior Director, Development - individual Giving

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago, and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research, and patient care.

The Senior Director of Development, Annual Giving (SDOD), will ensure the fundraising success of Annual Giving’s direct mail fundraising program. The SDOD will serve as a subject matter expert, a professional role model, and an identified team and program leader. The SDOD will contribute by employing and modeling key processes and programs that support an office-wide focus on collaboration, efficiencies and metrics-based performance outcomes, in addition to primary role responsibilities.

In this role, the SDOD will have both individual accountability for performance goals of direct mail donor acquisition and renewal, sustaining donor conversion and program-building activities, and collaborate with colleagues within and outside of the Office of Philanthropy to achieve their performance goals through an emphasis on accountability, mentorship and collaboration.

As a successful candidate, you will:

• Be responsible for securing gift commitments from current and prospective City of Hope donors, including audiences in current and future markets, through undertaking efficient, mission-focused cultivation, solicitation and stewardship of supporters.
• Develop productive relationships with City of Hope faculty and staff, and direct-response agency vendors, and engage them in substantive activities to identify new opportunities and leverage existing engagement opportunities, leading to increased participation in philanthropy.
• Work in partnership with the SEDOD, National Direct-Response Programs, and Annual Giving and Office of Philanthropy colleagues, to build the pipeline of supporters.
• Oversee the direct mail planning and production activity in alignment with digital and other engagement and solicitation channels towards the attainment of departmental goals.
• Ensure the success of direct reports by providing oversight, coaching and strategy development advice, as well as facilitating the necessary collaboration throughout the Office of Philanthropy to achieve success, providing thoughtful and timely performance feedback, and role model and maintain adherence to a frontline focus.

Your qualifications should include: 

• Bachelor’s degree or master’s in business, philanthropy or related field
• 5 years in fund raising, development, or related field in non-profit environment. Demonstrated understanding of social media outlets such as Linked In, Twitter and Facebook required. Minimum 3 years of experience in a leadership capacity.
• Demonstrated success in developing and leading comprehensive engagement and fundraising programs while building long-term philanthropic relationships.
• Demonstrated experience in the full spectrum of development including gift policies, solicitations, volunteer engagement, and event and campaign management.
• Demonstrated success at building internal (staff, physicians, administrators) relationships.
• Demonstrated the ability to motivate and reward success, provide course correction as needed, and motivate a team around shared and individual goals.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.  To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.