What are the responsibilities and job description for the Healthcare Sales Representative position at City Laundering Company?
JOB DESCRIPTION
Title: Healthcare Sales Representative
Department: Sales
Reports To: Director of Sales
Location: Minnesota / Twin Cities
Position Overview
The Healthcare Sales Representative plays a crucial role in driving revenue by strategically selling healthcare linen rental service agreements and related direct-sale products. The role requires proactive prospecting, cold-calling, client qualification, sales presentations, and territory management to meet and exceed weekly sales targets. A successful candidate must work independently and efficiently utilize relationship management software to generate and manage leads accurately and in a timely manner.
Responsibilities
- Increase company revenue by securing healthcare linen rental service agreements, COG or NOG, and direct-sale product sales through various sales techniques, including prospecting, cold-calling, presentations, and follow-ups.
- Leverage CRM software, Salesforce.com, to generate leads, set appointments, and maintain accurate prospect information.
- Manage a designated sales territory independently, including setting an average of 4 appointments daily.
- Present proposals to healthcare clients using the methods taught by leadership, following up throughout the sales process from initial contact to final agreement.
- Maintain a comprehensive knowledge of the company's healthcare linen rental services and direct-sale products, understanding their use in hospital and clinical settings.
- Regularly meet with prospects and clients within the healthcare industry, scheduling appointments, conducting phone prospecting, and completing administrative tasks.
- Strive to maximize customer contract terms and account profitability while ensuring customer satisfaction.
- Represent the company professionally, maintaining a neat appearance.
- Provide prompt, effective solutions to customer needs, demonstrating positive communication skills with customers, prospects, and colleagues.
- Maintain reliable attendance, adhering to the company’s Monday-Friday, 8:00 a.m. to 5:00 p.m. schedule, with flexibility as needed.
Qualifications
- A valid driver's license and a clean driving record.
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- 1-3 years of sales experience, preferably in the healthcare or laundry industry.
- Strong interpersonal and communication skills, with the ability to lift up to 50 pounds.
- Experience with CRM software, Salesforce.com.
- Ability to work independently and self-manage within a given territory.
WORKING CONDITIONS
This job operates in a professional environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CITY Laundering Co is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. An offer of employment is conditional upon passing a background check and drug screening.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of
personnel so classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.
Attachment A
Rental Sales Representative / Healthcare
Physical Job Functions:
- Use standard office equipment
- Ability to stand, bend, stoop as necessary
- Occasionally lift office supplies and products up to 30 pounds
- Requires physical ability to file-open drawers/close drawers, move files and boxes of product
- Specific vision abilities required by this job include close vision and ability to adjust focus to read small print, numbers, etc.
- While performing duties employee will be regularly required to talk and hear
Critical Physical Demands:
- Sitting:
Frequently in vehicle driving to appointments and at desk to type and complete paperwork.
- Walking:
Occasionally to execute routine office functions such as moving between office equipment and filing locations and to execute face to face communications with employees.
- Bending:
Frequently for filing, copying, and general office functions.
- Trunk Rotation:
Occasionally for filing, copying, and general office duties.
- Squatting/Crouching:
Occasionally, to pick up, sort, retrieve and place paperwork in proper filing area.
- Grasping/Pinching/Wrist Turning:
Frequently, to handle paperwork, filing duties, and moving boxes of product
- Finger Manipulation:
Occasionally to handle paperwork, filing duties, and moving boxes of product.
- Lifting/Carrying:
Occasionally, up to 30 pounds to load presentation materials or orientation materials and take items to and from Locations.
- Use of Feet:
Frequently, to operate brake and gas pedals on vehicle and walking throughout the day to and from vehicle to visit accounts and prospects.
