Family Advocate

​​Role and Responsibilities​

• Ongoing stabilization with families.

• Conducts needs assessment screening for new families to obtain information for formulating an appropriate plan with reasonable, achievable goals.

• Explains rules, regulations and procedures; assists families in completing required forms and in gathering necessary documentation.

• Identifies psychosocial, economic, and physical needs of each family; refers guest to appropriate services and assists families in obtaining such services; assesses and reassesses a family's needs and eligibility for services to plan, develop and implement an appropriate plan.

• Provides ongoing advocacy. Maintains each family's file; prepares complete and accurate case notes; documents each visit and all occurrences. Completes a daily log of case management encounters for statistical reports.

• Prepares written correspondence and reports; may prepare statistical reports and summaries; inputs data into mission tracker.

• Assists families with external needs as appropriate, transports them to appointments or to the departments that will assist them with community resources.

• Offers hope and encouragement for families in crisis.

• Consults with appropriate local agencies to determine a family's Medicaid/Disability status and eligibility.

• Communicates in mission tracker concerning any newly prescribed medications.

• Performs weekly room checks. Drug screening as necessary.

• Attends weekly staff meetings. Contributes to the efficiency and effectiveness of the Mission’s service to its guests by offering suggestions and participating as an active member of a family care team.

These duties are not exclusive and with consideration of the job requirements and the employee’s skills, this job description can be added to or taken away from at the discretion of the employee’s immediate supervisor or Executive Director.

​​Qualifications and Education Requirements​

• Minimum of 2 years of experience in the field

• Experience with and knowledge concerning the community-based setting and mental health population is preferred.

• Must have excellent organizational and interpersonal skills to work with families, hospital staff, schools, and various community agencies.

Knowledge of:

Principles and practices of social work and case management techniques

Public and private social services providers within the community, community resources available to guests

De-escalation and crisis intervention techniques

Ability to:

Assess cases appropriately and utilize the most appropriate community resources.

Prepare correspondence and other written materials.

Use initiative and independent judgment within established procedural guidelines.

Organize and prioritize workload to complete necessary tasks.

Work independently and collaboratively, utilizing and obtaining necessary resources for families.

Balance time among guest, Mission staff and relationships with outside agencies

Communicate effectively and keep proper boundaries with guest.

Proficiency with MS Office products, including MS Word, Excel, and Outlook

​​Additional Notes​

Need to have a relationship with Jesus Christ.

Comfortable sharing the gospel & the love of Jesus with guest.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Findlay, OH 45840 (Preferred)

Ability to Relocate:

• Findlay, OH 45840: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $15