Loan Services - Temporary Worker

Overview

Temporary Worker

Assignement: 6 months 

The Loan Services Specialist, coordinates a variety of functions within the Loan Services Department related to the business operations of the Bank including but are not limited to loan servicing functions, processing loan payoffs, satisfaction or mortgage and other collaterals including but not limited to Uniform Commercial Code, vehicles, assignments, among others, confirmation of annual statement generation and mailing to clients, resolution of loan issues, booking new loans, renewals, and modifications.  Monitors Serviced by Others portfolio and maintains current records on Servicer.  Provides client service, research and timely resolution of client inquiries/complaints.  Fully knowledgeable and capable of filling in on day- to- day assignments if necessary. 

Principal Duties & Responsibilities:

• Prepare Satisfaction of Mortgages, Termination of Uniform Commercial Code, and any other type of collateral.
• Uniform Commercial Code monthly continuations.
• Provide Estoppel letters.
• Process transactions received via transaction queue: loan payments, loan advances, loan maintenances.
• Monitor rates updates.
• Reviews daily Loan System reports of daily transactions, duplicate loans, deferred payments, among others.
• Performs the booking of all types of loans (new loans, renewals, modifications): Commercial, Residential, Consumer, Syndications, Participations.
• Performs research and resolves loan issues.
• Monitors Serviced by Others monthly reports and their remittance; creates Delinquency Report for Management; generates and disseminates monthly SBO Management Accounting Report and maintains current records on Servicer.
• Provides client service; performs research for timely resolve of client inquiries/ complaints.
• Ability to handle and prioritize multiple projects simultaneously.
• Functions efficiently and effectively under deadlines and stress while maintaining a professional and mature demeanor.
• May have to cover other functions assigned as needed.

Qualifications

• Strong knowledge of loan documentation and loan terms for all type loans.
• Strong knowledge of loan servicing and booking covering all types of loans: consumer, residential, commercial, Syndication and Participations among others.
• Extensive PC skills (Word, Excel, Access, Outlook, Internet) and use of office machines (calculator, facsimile).
• Dynamic, self-motivated, with excellent verbal and written communications skills, ability to interact with all levels of the organization, and lead.
• Experience in Dynamic, self-motivated, with excellent verbal and written communications skills, ability to interact with all levels of the organization, and lead.
• Strong client service, organizational and time-management skills.
• Detailed oriented, with ability to balance multiple time-sensitive tasks at various levels of completion.
• Accuracy and great follow-up skills mandatory.
• Able to work in a team environment.

Education

• High School Diploma or GED equivalent. 

Special Instructions to Candidates

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.