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Customer Service Expert

City National Bank of West Virginia
Glasgow, WV Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/5/2025

We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/ VETS. Are you a customer service professional ready to make a difference? At City National Bank of West Virginia, we value passion and dedication in our team members. Our award-winning customer service professionals deliver exceptional experiences for our clients.

Job Overview:

As a Customer Service Representative at City National Bank of West Virginia, you will be the face of our organization, providing top-notch service to our customers. Your exceptional communication skills and problem-solving abilities will help resolve any issues that may arise, ensuring our clients feel valued and supported.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, or in-person interactions
  • Resolve customer complaints and concerns in a timely and professional manner
  • Maintain accurate records of customer interactions and resolutions
  • Requirements:

    To succeed as a Customer Service Representative, you will need:

  • A strong passion for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and multitask effectively
  • Familiarity with banking industry practices and regulations
  • Benefits:

    As a valued member of our team, you can expect:

  • A competitive salary and comprehensive benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment
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