What are the responsibilities and job description for the Branch Manager - Wet Hamlin position at City National Bank of WV?
Equal Opportunity Employer, Including Disability/Vets
Summary Description
Implements corporate policies and procedures to deliver profitable services in the retail market served. Responsible for the administration and management of activities for assigned branch to meet the strategic and financial goals of the Bank.
Essential Functions
Exercises executive and administrative control over all sales, servicing and operational functions of a branch office, including implementation of policy and explanation of Bank programs, policies, procedures and objectives
Establishes goals for branch marketing, operations and sales efforts. Evaluates the effectiveness of branch activity statistics and related reports
Maintains prescribed security controls to protect the facility; monitors access; opens/closes branch and vault; and remains on 24 hour call in the event of a security breach
Provides advice, guidance, and back-up support to subordinate personnel
Assures compliance with bank standards, audit recommendations and relates local, state and federal regulations. Completes required compliance training. Ensures branch compliance in the areas of security, audit, compliance, and operations as evidenced by the completion of the quarterly branch checklist.
Coaches and develops staff to actively sell, refer, deliver and promote the bank’s products and services
Maintains a thorough knowledge of all the bank’s products and services and a working knowledge of competitive products and services
Contacts present customers to retain and expand existing banking relationships. Counsels customers on financial and related matters and handles difficult customers
Represents the company at various civic and community functions to further enhance the bank’s image and develop additional business
Oversees and recommends training and development of branch personnel; facilitates staff meetings to communicate branch objectives, goals, and policies; and coaches individual employees as needed
Exercises usual authority of a manager concerning staffing, performance appraisal, promotions, salary recommendations, and terminations
Adheres to all regulatory compliance policies and procedures
Position Standards
Achieves cross sell ratios for new customers and existing customers
Achieves referral goals, high value client sales call goals and deposit dollar goals
Maintains 90% collection of bank fees
The banker will be required to produce a minimum of $250,000 a year in retail loans
Position Requirements
4-6 years of banking or sales experience
Bachelor’s degree preferred
General knowledge of the financial service’s industry products/services
Must be compliant with Loan Officer Qualification Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes a review of the candidate’s financial responsibility, character, and general fitness prior to placement in the role and within 30 days of employment compliance with NMLS registration and corresponding background check requirements.
Work is generally performed indoors in environmentally controlled conditions
Typically, the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Critical Skills / Expertise
Excellent customer service and sales skills
Excellent oral communication skills
Excellent knowledge of the Bank’s operations, policies and procedures
General knowledge of the competitive environment
General knowledge of systems and operations procedures
General keyboard and desktop computer application skills
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Milton, WV
Full Time