What are the responsibilities and job description for the Business Controls Manager - Operations Manager for Consumer Banking position at City National Bank?
BUSINESS CONTROLS MANAGER WHAT IS THE OPPORTUNITY? This position will report to the Business Control Officer ("BCO") for City National Bank's ("CNB") Consumer Banking Group and will work across the Business Controls leadership team to ensure consistency and standardization for identified risk and control programs (e.g., risk reporting), as well as design and execute against efficiency solutions to optimize operational effectiveness. As directed by the BCO, this position will create and maintain inventories, establish project plans, lead work efforts, collaborate and coordinate with impacted teams and other stakeholders, monitor and report on progress, and escalate issues and risks, to ensure risk and control programs are implemented consistently and timely. Responsibilities will also encompass issue identification, control design, risk reporting, risk assessments, and other work related to the Business Controls function, as directed by the BCO. Additionally, this position will be responsible for conducting research, developing strategic perspectives, and assisting with departmental budgets and other administrative functions. This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits. What you will do
- Responsible for the partnership and support in development and implementation of new programs / strategies, implementation of regulation, rules, and risk management requirements.
- Analyze, evaluate and periodically review current risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices.
- Analyze and evaluate data that effects the technical, operational, and business functions and provide insight to the practical impacts / implications to the business line.
- Execute essential risk program functions, including Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units.
- Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to (consumer) Banking activities.
- Participate in conducting research, analyzing, and interpreting data and information to support strategies, initiatives, organizational planning, and business model adjustments.
- Act as the business teams' liaison for business line risk management, compliance activities, legal engagement, and internal or external audits.
- Act as a liaison representing Business Control Office at both internal and external meetings; establishing and cultivating strong working relationships with all stakeholders. Attend meetings with and / or in place of SVP BCO, provide feedback and escalate decision.
- Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately. Understand interdependencies to achieve success.
- Partner with team members to contribute concise communication materials for senior management. Develop presentations for internal and external meeting that are compelling, concise, and graphical to convey message.
- Prioritize organizational risk management objectives.
- Direct and participate in special projects as necessary.
- Facilitate audit and examination activities.
- Cultivate and grow risk talent within the organization through coaching, mentoring, and occasionally assisting with review of applicable training.
Must-Have
Skills and Knowledge
Compensation Starting base salary : $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.
For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
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Salary : $111,408 - $189,738