International Client Acquisition Officer

International Client Acquisition Officer

Job ID : 2024-5201

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Category : Business & Personal Banking

Type : Full-Time

Workplace policy : Hybrid

Overview

The International Client Acquisition Officer oversees and drives strategic support to International Banking Relationship Managers (RMs). This role ensures that both new client onboarding and the management of existing clients within the International Private Banking (IPB) portfolio comply with all Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) policies. This position involves evaluating and improving the quality of Know Your Customer (KYC) processes and documentation, ensuring full adherence to compliance standards, and identifying and mitigating reputational risks to the bank. The role requires extensive knowledge, professional judgment, and the ability to independently plan and achieve objectives that address matters of critical significance to the bank's compliance and operational integrity.

Principal Duties & Responsibilities :

• Independently manages deadlines and ensures timely completion of responsibilities associated with compliance and client onboarding.
• Leads efforts to recruit and assess new Relationship Managers, focusing on their expertise in KYC and AML policies and documentation.
• Oversees workflows between the IPB unit and BSA departments to eliminate errors, prevent onboarding of prohibited risk clients, and streamline the onboarding process for Foreign National clients who meet the bank's risk appetite.
• Serves as the primary liaison with the BSA and compliance departments, addressing all audit findings and ensuring alignment with regulatory standards.
• Ensures the timely completion of all unit alerts and cases, including the thorough documentation of files submitted to BSA.
• Oversees due diligence processes, particularly for onboarding high-risk clients and prospects, ensuring compliance with IPB guidelines.
• Reviews and pre-screens prospective clients, assessing documentation for adherence to BSA / AML requirements prior to submission.
• Conducts reviews to ensure that all client documentation and forms are meticulously imaged with precision, maintaining strict compliance standards. Global Radar reviews are thoroughly conducted, leaving no gaps in the evaluation process. This ensures the integrity of the bank's compliance framework and operational reliability.
• Manages and resolves OFAC hits on wires, ACH transactions, and other related compliance matters as required.
• Reviews and ensures adherence to policies and procedures for specialized services such as bill pay, hold mail services, and other client-specific offerings, recommending improvements as necessary.
• Evaluates and ensures that operational processes within the IPB unit meet the bank's required standards, implementing enhancements where necessary to align with regulatory and operational expectations.

Qualifications

Education

J-18808-Ljbffr