Manager Financial Crimes Compliance I

• Manage internal and/or external fraud investigations; reviews and approves Suspicious Activity Report (SAR) decisions and reports; ensures SARs are filed within procedural and regulatory timelines.
• Responsible for managing a team of fraud investigators, ensuring comprehensive investigations and quality SARs.
• Liaise with other financial institutions, internal/external legal counsel and/or law enforcement, when necessary, to pursue fraud losses and/or the prosecution of offenders.
• Provides direction and guidance to fraud investigators on internal polices/procedures, fraud related regulations, payment channel rules, bank products and services, industry best practices and emerging trends.
• Responsible for identifying, recruiting, interviewing, hiring, and training staff to optimize performance. Conduct performance reviews of assigned staff and provide constructive feedback, coaching and take disciplinary action, as necessary.
• Partner with 1LOD and 2LOD business units, specifically fraud related units, as well as other leaders within Financial Crimes Compliance.
• Escalate significant matters to senior management, when necessary.
• Provide recommendation for process enhancements and efficiencies; assist in maintaining current procedures/job aids.
• Network with industry peers to stay abreast of emerging trends and best practices.
• Completes all required training and special projects, as requested.
• Manage analyst team responsible for performing timely investigations with well-reasoned and supported decision making
• Ensures BSA, USA PATRIOT ACT, and CNB compliance and oversight as it relates to:
• Conduct research over available Bank systems, the internet and databases consistent with the resolution of investigations.
• Obtain the appropriate documentation to assist in identifying unusual transaction patterns.
• Document and report the investigation findings in the case management system and prepare reports to management as required.
• Review recommendations for Suspicious Activity Reports (SARs).
• Identifies and recommends enhancements to workflow inefficiencies.
• Maintains, updates, and ensures adherence to policies and procedures.
• Conducts regularly scheduled analyst training.
• Serves as subject matter expert on BSA/AML related questions and provides guidance and leadership to the Analysts.
• Communicates directly with branch personnel and department managers, internal audit department as appropriate
• Responsible for communicating with internal and external entities to include senior managers, relationship managers and other BSA-related units.
• Conduct quality assurance reviews of case files, tracking logs and various KYC/EDD processes.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum of 10 years’ experience in Banking Services, Quality Assurance, Audit or Operations
• Minimum of 5 years supervisory experience
• Minimum of 5 years of experience with strong exposure to KYC/AML/CDD/EDD or due diligence teams

Skills and Knowledge

• Bachelor's degree in business/ related discipline or equivalent work/training required, professional qualification in KYC / AML such as CAMS is a big plus
• Thorough knowledge of BSA and USA PATRIOT Acts
• Experience working within the investment management/ financial service/ auditing/compliance/ consulting industry with a strong exposure to KYC/ AML/ CDD/ EDD
• Strong interpersonal skills with the ability to interact with all levels of staff and Senior Management
• Outstanding analytical skills with the ability to understand business functions and processes swiftly
• Ability to be flexible, follow tight deadlines, organize and prioritize work and deliver results quickly
• Exceptional communication, conflict management and negotiation skills;
• Highly independent. motivated, team player, self- starter and able to work independently