What are the responsibilities and job description for the Personal Banker position at City National Bank?
City National Bank and Trust
Job Description : Personal Banker
Department : Retail
Status : Full time
Description : The Personal Banker is the entry-level role in City National Bank's personal banking career
path. This role focuses on developing foundational knowledge and skills for personal banking while
delivering exceptional customer service in alignment with our core values of Integrity, Teamwork, and
WOW Customer Experience. During the initial 90-day Entry Level period, Personal Bankers undergo
training and development, with specific performance requirements to transition to full Personal Banker
status. Personal Bankers are responsible for growing the customer base, meeting sales goals, and fostering positive experiences for all who engage with City National Bank.
Responsibilities :
- Successfully complete the 90-day Personal Banker Training Checklist, including all assigned
learning modules and skill assessments.
a minimum of 70% of checking goals in the first two full months at their branch.
procedures and compliance with all bank policies.
for customers and colleagues.
Qualifications :
composure under pressure.
Education and Experience :
Physical Requirements : The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential function of this position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
finger, handle or feel, reach with hands and arms, and talk, see, or hear.
Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities,
duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without
notice.
Revised 01 / 2025
