Telecommunications System Technician ll

The Position

The purpose of this classification is to perform technical work functions associated with
installing, maintaining, servicing and repairing all aspects of the Fiber Optic
Communications Network.

Duties

ESSENTIAL FUNCTIONS

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Install, maintain, and repair the Fiber Optic System and related equipment; perform
troubleshooting and diagnostic testing to identify and resolve problems; ensure proper
connection to the router.

Assist in engineering multiple communications systems to utilize maximum allowable
bandwidth; maintain redundant paths for emergency coverage; verify fiber connectivity,
optical propagation levels, power requirements, and availability of equipment.

Construct city wide fiber optic circuits; installs equipment; tests functionality and
connectivity; coordinate communication types, port settings, router configurations, IP
addressing, encryption, and encoding; educate the customer on operations and basic
troubleshooting.

Use truck-mounted boom bucket, or may perform underground installation to install
equipment, remove defective wiring, transfer wires, or conduct repairs; locate aerial or
underground distribution and drops.

Conduct splicing with fusion splicer, connect, service and repair of fiber optics within
system.

Monitor network for changes, errors, equipment failures and other possible service issues,
perform service calls to resolve subscriber problems and complaints.

Perform CLI tests and quarterly signal leakage monitoring, repair and documentation within
the system.

Troubleshoot common system and drop line faults; correct outside distribution problems
such as signal level and signal quality degradation, insertion and cable losses, ingress,
egress, AC problems, defective coax amplifiers, power supplies, fiber optic nodes and cable,
and status monitoring equipment.

Utilize precautionary work methods and safety equipment to maintain safety of work crews
and the public.

Operate various equipment, power tools, hand tools, and supplies in order to complete
work assignments; operate and maintain Sunset tester, fiber splicer, optical time domain
reflectometer (OTDR), light meter, time domain reflectometer (TDR), fault locator, cable
locator, CLI equipment, optical spectrum analyzer, and optical power meter.

Maintain accurate work orders, logs, reports and documentation of daily activity.

Maintain vehicle, tools, and equipment in a safe, clean working condition.

Operate a personal computer to enter, retrieve, review, or modify data, utilizing Microsoft
Word, PowerPoint, Publisher, Excel, Access, AltaVista, Visio, Navis, UNIX, GNI Nettest,
Lucent Wavestar, CIT, Net Outlook, Internet, e-mail, or other software; and operate
general office or other equipment as necessary to complete essential functions.

Communicate with management, employees, city departments, fire/law enforcement
officials, contractors, outside agencies, customers, the public, and other individuals as
needed to coordinate work activities, review status of work, exchange information, resolve
problems, or give/receive advice/direction.

Communicate via telephone and/or two-way radio; communicate effectively and coherently
over radio channels while initiating and responding to radio communications; provide
information; take and relay messages; respond to requests for service.

Maintain a comprehensive, current knowledge and awareness of applicable
laws/regulations; maintain an awareness of new trends and advances in the profession,
maintain professional affiliations; attend workshops and training sessions as appropriate.

May be required to work after normal business hours, weekends, and holidays.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED) required; with 2-5 years’
experience in fiber optics, telecommunications, electronics, electrical
distribution/transmission systems, or public utility operations; or any equivalent
combination of education, training, and experience which provides the requisite
knowledge, skills, and abilities for this job.

Certificates, Licenses, Registrations

Must possess and maintain a valid Georgia Driver’s License with the appropriate
endorsements; or must be obtained within six (6) months of hire date.

Core Competencies & ADA Compliance

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity, keeps technical skills up to date.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Continuous Learning - Assesses strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Analytical - Uses intuition and experience to complement data.

Design - Applies design principles; demonstrates attention to detail.

Problem Solving - Works well in group problem solving situations; uses reason even
when dealing with emotional topics.

Cooperation - Establishes and maintains effective relations; exhibits tact and
consideration; offers assistance and support to co-workers; works cooperatively in
group situations; works actively to resolve conflicts.

Communications - Expresses ideas and thoughts verbally; expresses ideas and
thoughts in written form; exhibits good listening and comprehension; keeps others
adequately informed; selects and uses appropriate communication methods.

Customer Service - Responds promptly to customer needs; responds to requests for
service and assistance; meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative
situations; listens and gets clarification; responds well to questions; participates in
meetings.

Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes
feedback; contributes to building a positive team spirit; puts success of team above
own interests; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling
and grammar; varies writing style to meet needs; presents numerical data effectively;
able to read and interpret written information.

Change Management - Prepares and supports those affected by change.

Team Leadership - Supports group problem solving; ensures progress toward goals.

Leadership - Exhibits confidence in self and others; accepts feedback from others.

Quality Management - Looks for ways to improve and promote quality; demonstrates
accuracy and thoroughness.

Visionary Leadership - Displays passion and optimism.

Conflict Resolution - Encourages open communications; maintains objectivity; keeps
emotions under control.

Cost Consciousness - Works within approved budget; conserves organizational
resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for
cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others;
works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative
tasks correctly and on time; supports organization's goals and values; benefits
organization through outside activities; supports affirmative action and respects
diversity.

Strategic Thinking - Understands organization's strengths & weaknesses.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence
and overcomes obstacles; measures self against standard of excellence; recognizes and
acts on opportunities; takes calculated risks to accomplish goals.

Adaptability - Adapts to changes in the work environment; manages competing
demands; changes approach or method to best fit the situation; able to deal with
frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; ensures work
responsibilities are covered when absent; arrives at meetings and appointments on
time.

Dependability - Follows instructions, responds to management direction; takes
responsibility for own actions; keeps commitments; commits to long hours of work
when necessary to reach goals; completes tasks on time or notifies appropriate person
with an alternate plan.

Initiative - Volunteers readily; undertakes self-development activities; seeks increased
responsibilities; takes independent actions and calculated risks; looks for and takes
advantage of opportunities; asks for and offers help when needed.

Innovation - Displays original thinking and creativity; meets challenges with
resourcefulness; generates suggestions for improving work; develops innovative
approaches and ideas; presents ideas and information in a manner that gets others'
attention.

Judgment - Displays willingness to make decisions; exhibits sound and accurate
judgment; supports and explains reasoning for decisions; includes appropriate people in
decision-making process; makes timely decisions.

Planning/Organizing - Uses time efficiently.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and
promote quality; applies feedback to improve performance; monitors own work to
ensure quality.

Quantity - Meets productivity standards; completes work in timely manner; strives to
increase productivity; works quickly.

Safety and Security - Observes safety and security procedures; determines
appropriate action beyond guidelines; reports potentially unsafe conditions; uses
equipment and materials properly.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved
written or oral instructions. Ability to deal with problems involving a few concrete
variables in standardized situations.

Computer Skills

Ability to utilize Microsoft Office.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include physical vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may occasionally work near moving mechanical parts. The noise level in the work environment is usually moderately quiet.

The City of Albany, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia, will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Employer Paid: Vacation Pay, Sick Pay, Holiday Pay, Medical Insurance, Dental Insurance, Life Insurance, Defined Benefit Retirement Plan

Optional:Vision Insurance, Short Term Disability Insurance, Long Term Disability Insurance, 457(b) Plan

Whole Life Insurance, Critical illness Insurance, Discounted YMCA Membership