What are the responsibilities and job description for the Water Distribution System Operator position at City of Albany, Georgia?
JOB
Water Distribution Operator 1 plans, coordinate, assign, and assist with the work of employees that excavate, install, maintain, and repair water transmission/distribution systems and associated structures and devices (e.g., mains, service lines, meters, valves, and/or fire hydrants) to ensure safe and clean water delivery to citizens. This includes the operation of related equipment (e.g., tapping machine, listening device, backhoe, bobcat, and trencher). Work assignments are received verbally and by work orders through the Water Distribution Foreman. The Foreman defines objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents. Extensive knowledge of EPD/EPA rules and regulations is required.
EXAMPLE OF DUTIES
In the absence of the Working Foreman, the Water Distribution System Operator will evaluate assigned staff, processes employee concerns, and problems, directs work, counsels, and disciplines, conducts staff meetings, and completes employee performance appraisals. Provides guidance and assistance to crew members; assigns and assesses work; provides training as needed.
SUPPLEMENTAL INFORMATION
CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies: Use of Technology – Adapts to new technologies, uses technology to increase productivity, and keeps technical skills up to date.Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.Analytical - Designs workflows and procedures.Design – Generates creative solutions; uses feedback to modify designs; demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.Project Management – Coordinates projects; communicates changes and progress; completes projects on time and budget.Managing Customer Focus – Promotes customer focus; monitors customer satisfaction; develops new approaches to meeting customer needs.Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Team Leadership - Fosters team cooperation; supports group problem solving;ensures progress toward goals; acknowledges team accomplishments.Performance Coaching – Gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.Change Management – Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change.Delegation – Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.Managing People – Takes responsibility for subordinates’ activities; makes self-available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.Visionary Leadership – Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.Recruitment & Staffing – Exhibits sound interviewing skills; presents positive, realistic view of the organization.Impact & Influence – Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.Business Acumen – Understands business implications of decisions; aligns work with strategic goals.Cost Consciousness – Works within approved budget; develops and implements cost saving measures; conserves organizational resources.ensures progress toward goals; acknowledges team accomplishments.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions.Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules others people and their tasks; develops realistic action plans.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Water Distribution Operator 1 plans, coordinate, assign, and assist with the work of employees that excavate, install, maintain, and repair water transmission/distribution systems and associated structures and devices (e.g., mains, service lines, meters, valves, and/or fire hydrants) to ensure safe and clean water delivery to citizens. This includes the operation of related equipment (e.g., tapping machine, listening device, backhoe, bobcat, and trencher). Work assignments are received verbally and by work orders through the Water Distribution Foreman. The Foreman defines objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents. Extensive knowledge of EPD/EPA rules and regulations is required.
EXAMPLE OF DUTIES
In the absence of the Working Foreman, the Water Distribution System Operator will evaluate assigned staff, processes employee concerns, and problems, directs work, counsels, and disciplines, conducts staff meetings, and completes employee performance appraisals. Provides guidance and assistance to crew members; assigns and assesses work; provides training as needed.
SUPPLEMENTAL INFORMATION
CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies: Use of Technology – Adapts to new technologies, uses technology to increase productivity, and keeps technical skills up to date.Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.Analytical - Designs workflows and procedures.Design – Generates creative solutions; uses feedback to modify designs; demonstrates attention to detail.Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.Project Management – Coordinates projects; communicates changes and progress; completes projects on time and budget.Managing Customer Focus – Promotes customer focus; monitors customer satisfaction; develops new approaches to meeting customer needs.Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.Team Leadership - Fosters team cooperation; supports group problem solving;ensures progress toward goals; acknowledges team accomplishments.Performance Coaching – Gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.Change Management – Communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change.Delegation – Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.Managing People – Takes responsibility for subordinates’ activities; makes self-available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.Visionary Leadership – Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.Recruitment & Staffing – Exhibits sound interviewing skills; presents positive, realistic view of the organization.Impact & Influence – Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.Business Acumen – Understands business implications of decisions; aligns work with strategic goals.Cost Consciousness – Works within approved budget; develops and implements cost saving measures; conserves organizational resources.ensures progress toward goals; acknowledges team accomplishments.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions.Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules others people and their tasks; develops realistic action plans.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
