Performance Analyst III/Senior Performance Analyst

Salary : $76,229.66 - $134,147.52 Annually

Location : Alexandria, VA

Job Type : Full-Time

Job Number : 2025-00194

Department : Fire Department

Division : ADMINISTRATIVE SERVICES

Opening Date : 01 / 28 / 2025

Closing Date : 2 / 11 / 2025 11 : 59 PM Eastern

Bargaining Unit : N / A

Performance Analyst III / Senior Performance Analyst

Are you passionate about data-driven, innovative, and dynamic public service? Eager to drive positive change within your community? Join us at the City of Alexandria, Virginia, nestled in the vibrant DC metro area. Our nationally recognized Office of Performance Analytics (OPA) is seeking a Performance Analyst III / Senior to join our team to serve the Fire Department. In this role, you'll be embedded in the Fire Department, on the front-line of solving problems and informing decisions to continuously improve fire and emergency medical services (EMS). If you're ready to leverage your analytical skills to make a tangible difference, this is the opportunity for you.

An Overview

The Performance Analyst III / Senior will be the lead for the Fire Department's analytics; responsible for solving problems and informing department and leadership decisions through a wide range of analytical approaches. This work will involve gathering and exploring data, conducting research, identifying insights, developing practical and actionable recommendations, producing and delivering clear reports and presentations, collaborating with stakeholders, as well as developing and monitoring internal and public dashboards. The Performance Analyst will be physically located in the Fire Department and will work under the day-to-day general supervision of the Assistant Fire Chief. Additionally, the position will be a member of the OPA team. As such, the Performance Analyst will have direct support and guidance from the Chief Performance Officer as well as the opportunity to contribute to citywide analytical projects.

What You Should Bring

• Strong grasp of analytical concepts and statistical techniques (probability distributions, hypothesis testing, regression analysis, classification / clustering, predictive analytics).
• Creative problem-solving skills; able to develop innovative, customer-centered solutions and apply a systematic and logical approach to identify meaningful information from large datasets.
• Curiosity, inquisitiveness, and initiative.
• Effective at working independently and within teams.
• Passion and patience for navigating a complex and demanding public service organization.
• Proficient in writing SQL queries and procedures to collect data from multiple data systems, including on-premises and cloud-based data sources.
• Experience with performing analytics and presenting results in geo-spatial formats, including use of speed of travel over distances, spatial relationships, and heat maps.
• Effective at balancing priorities as well as planning and managing numerous processes and projects simultaneously.
• Proficient in software that enables analysis and ad-hoc reports such as Microsoft Excel (including DAX functions in Microsoft Query and PowerPivot), Tableau, PowerBI, SPSS, STATA, Python, and / or R.
• Familiarity with report writing and scheduling using Microsoft SQL Server Reporting Services (SSRS).
• Commitment to delivering high-quality work.
• Experience developing dashboards and performance measures for public transparency and meaningful and valuable internal business intelligence.
• Ability to work with data, including ensuring reliability and protecting sensitive or confidential data in a manner prescribed by policy and law.
• Demonstrated ability to communicate effectively with all levels of the organization including City Council, City Manager, Fire Chief, staff, and contractors.
• Willingness to adapt to change as new challenges and opportunities present themselves.
• Interest in learning new skills and about the City government's services and priority issues.

The Opportunity

About the Organization

OPA is the City's central, dedicated data, analysis, process improvement, research, and evaluation team. The Office is responsible for informing decisions that enable the City to deliver efficient, effective, and equitable services for the Alexandria community. OPA is an internal services department serving as a partner to all City departments and City leadership. The Office is considered a national leader in analytics, recently earning Silver Certification from Bloomberg's What Works Cities.

The Alexandria Fire Department (AFD) provides fire and emergency medical services with capabilities for responding to a wide range of occurrences, including fire protection to a 15 square mile city. AFD employs more than 300 professionals, which include firefighters, paramedics, fire prevention staff and administrative support, across a network of ten stations. Among the department's specialized teams are the Northern Virginia Regional Hazardous Materials Team, Technical Rescue, Marine Operations, Special Operations Team, and the Office of Emergency Management (OEM).

Minimum & Additional Requirements

Performance Analyst III : Bachelor's degree in public policy, statistics, data science, public administration or related field of study and four years relevant experience; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Senior Performance Analyst : Bachelor's degree in public policy, statistics, data science, public administration or related field of study and five years relevant experience; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

This class specification provides a generalized representation of position in this class. It is not intended to reflect essential functions pursuant to ADA, nor is it intended to list every specific function and tasks of this class title. A job class may also have a medical standard associated with specific physical or mental requirements that must be met.

All qualified applicants will receive consideration without regard for race, ethnicity, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Notes

Budgeted starting salary : for the Performance Analyst III is $86,983.00 to $102,111.00 and $91,329.94.00 to $107,212.00 for the Senior Performance Analyst.

This position offers the flexibility to work hybrid, with the option to telework up to two days per week.

We are proud to welcome you to explore the City of Alexandria's excellent benefits and programs!

The benefits referenced on this site, may be changed from time to time without notice. Also, temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Benefits Division of the Department of Human Resources at 703.746.3785 or email

Do you meet the minimum requirements for Performance Analyst III : Bachelor's degree in public policy, statistics, data science, public administration or related field of study and four years relevant experience; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities?You must answer "Yes" to all to respond "Yes".

Do you meet the minimum requirements for Senior Performance Analyst : Bachelor's degree in public policy, statistics, data science, public administration or related field of study and five years relevant experience; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities?You must answer "Yes" to all to respond "Yes".

Required Question

Salary : $76,230 - $134,148