What are the responsibilities and job description for the Meter Reader Service Technician Supervisor position at City of Alice, TX?
Primary Purpose
Under general direction, supervises meter readers, meter service, mail duty, bank deposits delivery; manages the automated reading system and resolves field problems related to the meter reading function. Performs other related field duties as required in addition to office duties.
Qualifications
Education/Certification:
High School Diploma / GED
Valid Texas Driver License with acceptable driving record
Five (5) years' experience in meter reading
Class C Surface Water Certificate of competency mandated by TCEQ
Special Knowledge/Skills
Ability to multitask and prioritize workload appropriately.
Ability to operate a smart phone and computer
Must be responsible, reliable, and prompt.
Must establish and maintain an effective working relationship with co-workers, vendors, and the public.
Strong communication and interpersonal skills
Ability to maintain social awareness and calmly deal with irate customers
Essential Duties
Major Responsibilities and Duties:
Supervises meter readers and temp workers assigned to the department. Mentors, encourages, and trains all new hires and continues with assigned employees.
Full-time Employees Receive
Tools/Equipment Used: Common hand tools such as screwdrivers and shovels, pry bar, long metal poles, off-set wrenches, handheld electronic meter reading device, laptops, ipads, tablets, smart phone, drive trucks and cars. Common office equipment, copier, scanner.
Posture: Prolonged sitting, standing, balancing, kneeling, stooping, bending, stretching.
Motion: Frequent sitting to standing, frequent wrist and elbow flexion, fingertip gripping, twisting at waist, reaching, and occasional crawling.
Lifting: Frequent light to moderate lifting; occasional heavy lifting (up to 100 lbs. assisted).
Environment: Mainly outdoors, bright sunlight, extreme temperatures (high heat/freezing cold), exposure to wild and domestic animals, rodents, snakes, spiders, and bees/wasps, occasional irate/upset customers, brush, weeds, dust, dirt.
Mental Demands: Maintain emotional control under pressure; work with frequent interruption; may be subject to adverse confrontations; ability to assess workload and properly prioritize duties; ability to be cognizant of your surroundings while concentrating on your duties.
Notification of Non-Discrimination
The City of Alice is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. For a copy of the City's EEO policy, contact the Human Resources Department, 500 E. Main Street, Alice, Texas 78332, (361)668-7210.
Notificación de no discriminación
La ciudad de Alicia es un empleador de acción afirmativa e igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, expresión de género, origen nacional, edad, estado veterano o discapacitado protegido, o información genética. Para obtener una copia de la política de EEO de la ciudad, comuníquese con el Departamento de Recursos Humanos, 500 E. Main Street, Alice, Texas 78332, (361) 668-7210.
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Job Posted by ApplicantPro
Under general direction, supervises meter readers, meter service, mail duty, bank deposits delivery; manages the automated reading system and resolves field problems related to the meter reading function. Performs other related field duties as required in addition to office duties.
Qualifications
Education/Certification:
High School Diploma / GED
Valid Texas Driver License with acceptable driving record
Five (5) years' experience in meter reading
Class C Surface Water Certificate of competency mandated by TCEQ
Special Knowledge/Skills
Ability to multitask and prioritize workload appropriately.
Ability to operate a smart phone and computer
Must be responsible, reliable, and prompt.
Must establish and maintain an effective working relationship with co-workers, vendors, and the public.
Strong communication and interpersonal skills
Ability to maintain social awareness and calmly deal with irate customers
Essential Duties
Major Responsibilities and Duties:
- Drive city vehicle to various routes throughout the city to perform meter reading or meter change-out when needed;
- Maintain proper meter location maps;
- Prepares meter routing and assigns meter sequences for new meter taps;
- Supervises the loading and unloading of handheld devices for daily routes;
- Responsible for uploading the readings into the billing system;
- Responsible for keeping assigned city vehicles and metering equipment in safe and clean condition;
- Coordinates with water billing office to develop work assignments;
- Assigns work to meter readers and reviews, monitors, and evaluates subordinates' performance;
- Investigates questionable meter reading and illegal use of water/tampering;
- Conducts departmental safety meeting as needed;
- Prepares various reports on the meter reading functions:
- Assists in the annual budget process;
- Creates and submits requisition for materials and supplies;
- Assigns work to meter readers when they are inside and not reading meters;
- Responsible for making sure bank deposits and mail duty is completed daily.
Supervises meter readers and temp workers assigned to the department. Mentors, encourages, and trains all new hires and continues with assigned employees.
Full-time Employees Receive
- Paid medical, dental & life insurance for employee;
- Low-cost vision plan;
- Retirement plan: Member contribution rate 5% matching ratio (City to Member) 2 : 1, years required for vesting 5, retirement eligibility (Age/Service) 60/5, 0/20
- Employee assistance program;
- 12 paid holidays per year;
- Vacation (80 hrs of vacation a year for less than 5 yrs of service, 120 hrs of vacation a year for 5 yrs of service;
- 80 hours of sick leave a year;
- 2 personal days a year
Tools/Equipment Used: Common hand tools such as screwdrivers and shovels, pry bar, long metal poles, off-set wrenches, handheld electronic meter reading device, laptops, ipads, tablets, smart phone, drive trucks and cars. Common office equipment, copier, scanner.
Posture: Prolonged sitting, standing, balancing, kneeling, stooping, bending, stretching.
Motion: Frequent sitting to standing, frequent wrist and elbow flexion, fingertip gripping, twisting at waist, reaching, and occasional crawling.
Lifting: Frequent light to moderate lifting; occasional heavy lifting (up to 100 lbs. assisted).
Environment: Mainly outdoors, bright sunlight, extreme temperatures (high heat/freezing cold), exposure to wild and domestic animals, rodents, snakes, spiders, and bees/wasps, occasional irate/upset customers, brush, weeds, dust, dirt.
Mental Demands: Maintain emotional control under pressure; work with frequent interruption; may be subject to adverse confrontations; ability to assess workload and properly prioritize duties; ability to be cognizant of your surroundings while concentrating on your duties.
Notification of Non-Discrimination
The City of Alice is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. For a copy of the City's EEO policy, contact the Human Resources Department, 500 E. Main Street, Alice, Texas 78332, (361)668-7210.
Notificación de no discriminación
La ciudad de Alicia es un empleador de acción afirmativa e igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, expresión de género, origen nacional, edad, estado veterano o discapacitado protegido, o información genética. Para obtener una copia de la política de EEO de la ciudad, comuníquese con el Departamento de Recursos Humanos, 500 E. Main Street, Alice, Texas 78332, (361) 668-7210.
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Job Posted by ApplicantPro
