What are the responsibilities and job description for the Permit Technician / Sr. Permit Technician position at City of Allen, TX?

Salary : $17.88 - $28.59 Hourly

Location : Allen, TX

Job Type : Full Time

Department : COMMUNITY DEVELOPMENT

Division : PERMITS-OPERATIONS

Opening Date : 02 / 27 / 2025

Closing Date : 3 / 14 / 2025 5 : 00 PM Central

Description

HIRING RANGE : DEPENDING ON QUALIFICATIONS $17.8836 - $24.1537 hourly

Full Salary Range for positions

Permit Technician : $17.8836 - $25.9327 hourly

Senior Permit Technician : $19.7167 -$28.5907 hourly

The City :

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.

The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".

Our employees serve the citizens of Allen with the following values :

People First - Giving priority to others
Respect - Treating others with courtesy and dignity
Integrity - Serving with honesty, trust, and hard work
Deliver - Following through on commitments while exceeding expectations
Excel - Creating an innovative and improving work environment

The City of Allen is seeking a Permit Technician or Senior Permit Technician to join our Community Development Department. This position ensures compliance with building safety codes and standards by conducting permit reviews, processing applications, and providing customer service to contractors, developers, and the public. The level of hire will be determined based on the candidate's qualifications, experience, and certifications.

There is one position available that can be filled as either a Permit Technician or Senior Permit Technician.

Essential Functions

This information is intended to describe the position's key responsibilities. The following examples do not identify all duties performed by any single incumbent.

Review permit applications for compliance with State and Local building codes

Verify contractor licensing, calculate and collect fees

Process Certificates of Occupancy, residential and commercial permits

Track and maintain permit records in database systems

Provide customer service by answering inquiries on development processes, codes, and ordinances

Perform financial transactions, including collecting fees, balancing cash drawers, and preparing deposits

Research and update building codes, ordinances, and permit software

Generate weekly, monthly, and annual reports

Additional Responsibilities for Senior Permit Technician

Serve as a lead worker, providing direction to other employees

Assist with training staff on permit processing systems

Job Requirements

Permit Technician

High school diploma or equivalent

2 years of relevant experience

Ability to obtain ICC Permit Technician Certification within one year of hire

Senior Permit Technician

High school diploma or equivalent

3 years of experience as a Permit Technician

ICC Permit Technician Certification required at the time of hire

Leadership experience providing guidance to other employees preferred

Other combinations of education and experience may be considered.

Knowledge of :

Building Codes & Regulations

Familiarity with International Building Code (IBC), International Residential Code (IRC), and other State & Local building regulations

Understanding of zoning laws, permitting requirements, and code enforcement procedures

Permitting Processes

Steps in the permit application and review process

Documentation and approval requirements for residential and commercial permits

Tracking and issuing Certificates of Occupancy (COs)

Construction & Development Terminology

Basic knowledge of construction plans, site plans, and blueprints

Terms related to contractors, engineers, inspectors, and developers

Municipal Government & Customer Service Operations

Understanding of city government structure and permitting workflows

Experience working with developers, contractors, and the public in a customer service role

Cash Handling & Fee Calculation

Processing permit and development fees

Handling cash, checks, and online payments

Balancing daily cash drawers and preparing deposits

Database Management & Reporting

Experience using permitting software

Generating weekly, monthly, and annual permit reports

Leadership & Training (Senior Permit Technician Only)

Experience providing guidance and training to junior staff

Ability to resolve complex permit issues and provide expert knowledge of processes

Skills in :

Attention to Detail - Ensuring accuracy in permits, fees, and documentation

Organizational Skills - Managing multiple permits and projects simultaneously

Customer Service - Communicating with contractors, developers, and residents in a professional manner

Problem-Solving - Handling inquiries about code compliance and permit status

Mathematical Skills - Calculating fees, processing transactions, and balancing deposits

Technical Proficiency - Using permitting software, Microsoft Office, and database systems

Multitasking & Time Management - Working in a fast-paced environment while meeting deadlines

Teamwork & Collaboration - Coordinating with building inspectors, planners, and city staff

Written & Verbal Communication - Preparing reports, responding to public inquiries, and documenting permit statuses

Supplemental Information

General Supervision : Work is typically reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards. Autonomy is granted at the service or program level. Work is subject to general and departmental policies, procedures, and guidelines.

Overall Physical Strength Demands

Sedentary - Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

Discover the Exceptional Benefits of Working with the City of Allen!

Health & Dental Insurance

Comprehensive Medical Coverage : Choose between two EPO medical plans through UnitedHealthcare, including a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) and city contributions. Both plans include vision insurance.

Flexible Dental Plan : Access care in and out-of-network with our UnitedHealthcare dental plan, all while enjoying low monthly premiums.

Coverage Start Date : Your benefits begin the first day of the month following just 30 days of employment.

Robust Insurance Coverage

Life Insurance : Rest easy with Basic Group Life and Accidental Death & Dismemberment coverage, with options up to $250,000.

Long-Term Disability : Provided at no cost to safeguard your financial future.

Optional Benefits : Personalize your coverage with Short-Term Disability, Voluntary Supplemental Life, Dependent Life, and Voluntary AD&D insurance at affordable group rates.

Flexible Spending Accounts (FSA)

Smart Savings : Manage your health and dependent care expenses with ease through payroll deductions and tax advantages.

Wellness Program

Health Incentives : Earn financial rewards by participating in health activities through our year-round wellness program.

Workers Compensation

Safety Net : You're fully covered for any work-related injuries, ensuring your peace of mind on the job.

Generous Time Off

Paid Holidays : Enjoy nine paid holidays annually, plus a personal day just for you.

Vacation : Earn 120 hours of vacation annually, increasing to 160 hours after 10 years of service-giving you ample time to relax and recharge.

Unlimited Sick Leave : Accrue 4.62 hours per pay period with no cap, ensuring flexibility for when you need it most.

Retirement Benefits

TMRS Participation : Secure your future with the Texas Municipal Retirement System (TMRS), featuring a 2-to-1 city match upon vesting and retirement.

Social Security : Gain additional retirement security by participating in Social Security.

Deferred Compensation

457 Plan : Save for your future while lowering your taxable income by contributing to our deferred compensation plan.

Longevity Rewards

Monthly Bonus : After your first year, receive $4 for every month of service-a reward that grows with your career.

Join the City of Allen Team!

Experience a benefits package designed to support your health, well-being, and future. Apply today and start your rewarding journey with us!

In the questions that follow, you will be asked for information about your education and work history. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application.Please be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will deem your application "Incomplete", so please be thorough in answering the questions.Please indicate whether or not you accept these terms by checking the appropriate box below.

Are you legally authorized to work in the United States?

Are you currently employed by or have you worked for the City of Allen in the past?

Please indicate the highest level of education you have completed :

High School Diploma or GED

Some College

Associate's Degree

Bachelor's Degree

Master's Degree or higher

None of the above

How many years of relevant experience do you have? Please note : All relevant experience must be listed on the application.

5 or more years

4 - 5 years

3 - 4 years

2 - 3 years

Less than two years

Do you currently hold an International Code Council (ICC) Permit Technician Certification? Please note : If you answered "No," you will be required to obtain this certification within twelve (12) months of hire.

Please list the certifications you currently hold. If none, type NA.

I understand that if selected for the role, I will receive an e-offer letter through GovernmentJobs.com. Additionally, upon acceptance of the offer, the City of Allen will send requests for e-references directly to the contacts I provided via email.

Required Question

Salary : $250,000

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