Training and Volunteer Coordinator

• People First – Giving priority to others
• Respect – Treating others with courtesy and dignity
• Integrity – Serving with honesty, trust and hard work
• Deliver – Following through on commitments while exceeding expectations
• Excel – Creating an innovative and improving work environment

Essential Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Manages all parks & recreation volunteer program activities by maintaining a computerized management system, tracking volunteer hours and data; preparing volunteer related promotional materials and actively engaging in community meetings to educate and recruit volunteers.
• Coordinates training and development programs for the Parks and Recreation Department by administering the departmental Guest Experience, team achievement programs, employee skill set training, policy and compliance training and other developmental programs.
• Identifies and coordinates volunteer needs of the Parks & Recreation Department and assesses and plans for volunteer needs.
• Gathers information about each volunteer’s skills, availability, and goals; matches volunteers with appropriate opportunities based on this data.
• Works in collaboration to coordinate, schedule and assign volunteers to appropriate divisions, supervisors, and/or mentors.
• Regularly communicates with volunteers to ensure placement is a good fit for individual’s skills and goals.
• Maintains files, records, applications, and other data concerning volunteer program and resources.
• Ensures retention rates meet departmental performance measures and goals.
• Engages regularly with community partners/stakeholders and public at large to educate and recruit volunteer resources for department.
• Works in collaboration with Human Resources Department to develop and maintain volunteer screening processes.
• Drafts, maintains, and publishes guidelines, best practices, and standard procedures/processes for volunteer program.
• Coordinates volunteer recognition and appreciation events and activities.
• Identifies, organizes, coordinates and as necessary facilitates internal development and training for internal employees.
• Collaborates with departmental staff on needs, ‘train the trainer’ concept, and team inclusion.
• Consults with external consultants and training providers as necessary.
• Facilitates training environment by reserving and setting up space with needed audiovisual equipment etc., scheduling of attendees, creating and distribution of training materials, and other related tasks.
• Performs other related duties as required.

Job Requirements

Education & Experience

Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• Bachelor's degree plus two (2) years of relevant work experience;

Other combinations of education and experience may be considered

• Valid Class C Drivers License.
• CPRO and First Aid Certification or the ability to obtain within ninety (90) days of employment

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

Supplemental Information

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Discover the Exceptional Benefits of Working with the City of Allen!

Health & Dental Insurance

• Comprehensive Medical Coverage: Choose between two EPO medical plans through UnitedHealthcare, including a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) and city contributions. Both plans include vision insurance.
• Flexible Dental Plan: Access care in and out-of-network with our UnitedHealthcare dental plan, all while enjoying low monthly premiums.
• Coverage Start Date: Your benefits begin the first day of the month following just 30 days of employment.

• Life Insurance: Rest easy with Basic Group Life and Accidental Death & Dismemberment coverage, with options up to $250,000.
• Long-Term Disability: Provided at no cost to safeguard your financial future.
• Optional Benefits: Personalize your coverage with Short-Term Disability, Voluntary Supplemental Life, Dependent Life, and Voluntary AD&D insurance at affordable group rates.

• Smart Savings: Manage your health and dependent care expenses with ease through payroll deductions and tax advantages.

• Health Incentives: Earn financial rewards by participating in health activities through our year-round wellness program.

• Safety Net: You’re fully covered for any work-related injuries, ensuring your peace of mind on the job.

• Paid Holidays: Enjoy nine paid holidays annually, plus a personal day just for you.
• Vacation: Earn 120 hours of vacation annually, increasing to 160 hours after 10 years of service—giving you ample time to relax and recharge.
• Unlimited Sick Leave: Accrue 4.62 hours per pay period with no cap, ensuring flexibility for when you need it most.

• TMRS Participation: Secure your future with the Texas Municipal Retirement System (TMRS), featuring a 2-to-1 city match upon vesting and retirement.
• Social Security: Gain additional retirement security by participating in Social Security.

• 457 Plan: Save for your future while lowering your taxable income by contributing to our deferred compensation plan.

• Monthly Bonus: After your first year, receive $4 for every month of service—a reward that grows with your career.

Join the City of Allen Team!
Experience a benefits package designed to support your health, well-being, and future. Apply today and start your rewarding journey with us!