What are the responsibilities and job description for the Golf Specialist position at City of Allen?
HIRING RATE: $17.03 Hourly
FULL SALARY RANGE: $17.03 - $20.86 Hourly
The City:
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.
The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".
- People First – Giving priority to others
- Respect – Treating others with courtesy and dignity
- Integrity – Serving with honesty, trust and hard work
- Deliver – Following through on commitments while exceeding expectations
- Excel – Creating an innovative and improving work environment
The purpose of this position is to provide opportunities for the golfing community at the City's golf course. This is accomplished by providing an appropriate atmosphere instruction, practice and play. Other duties may include providing various forms of customer service, coordinating activities, providing various forms of administrative service, assisting with tournaments and interfacing with other City employees and citizens. This position provides direction to other employees.
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Provides various forms of customer service by greeting customers, answering questions, responding to concerns, promoting and providing a safe environment, answering and directing incoming calls, providing service by inputting information into a computer system, scheduling and monitoring tee times for customers, providing retail assistance and maintaining inventory at the golf course.
- Coordinates golf related activities by retaining instructors, setting up schedules, providing accounting services, including payment of instructors, monitoring attendance for activities, answering questions and concerns related to activities, organizing registrations and developing and implementing activities.
- Provides various forms of administrative service by monitoring equipment safety, maintaining cleanliness of facility, monitor patrons by providing first aid as needed, assisting in retail sales and class sales, maintaining records, providing some accounting assistance related to the budget coordinating facility rentals and golf tournaments.
- Assists with special events by facilitating coordination of events and tournaments, providing services as required by the type of event, assisting with event set-up and break-down and attending and supervising special events and tournaments.
- Provides direction to outside service personnel, range attendants and golf marshals to ensure a positive golfing experience for all customers.
- Performs duties as needed in the staging and storage of golf carts, collection and cleaning of driving range balls.
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:
- Associate's degree plus one (1) year of relevant work experience; OR
- High School diploma or equivalent plus five (5) years of relevant work experience
Certification and Other Requirements
- Valid Class C Drivers License.
- First Aid/CPR Certification is required within ninety (90) days from the hire date.
Work Schedule
- Ability to work a varied schedule that includes working mornings, evenings, weekends, and holidays.
Overall Physical Strength Demands
Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.Reading
Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Math
Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Writing
Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Managerial
Receives general directions. The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.
Supervisory / Organizational Control
Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work.
Complexity
Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.
Interpersonal / Human Relations Skills
Discussion Very Frequent: More than 51% of work time.
Math
Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
Writing
Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Managerial
Receives general directions. The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.
Supervisory / Organizational Control
Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work.
Complexity
Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.
Interpersonal / Human Relations Skills
Discussion Very Frequent: More than 51% of work time.
Salary : $17 - $21
