Seasonal Recreation Assistant - Ford Pool

HIRING RATE: $15.44 Hourly

FULL HIRING RANGE: $15.44 - $18.92 Hourly

The City

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.

The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".

Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!"

• People First – Giving priority to others
• Respect – Treating others with courtesy and dignity
• Integrity – Serving with honesty, trust and hard work
• Deliver – Following through on commitments while exceeding expectations
• Excel – Creating an innovative and improving work environment
  
  

This position aims to facilitate the provision of recreational activities for City citizens. This is accomplished by providing numerous forms of customer service at athletic facilities. Other duties may include registering citizens for classes, camps, and activities; processing POS transactions; registering citizens for membership; assisting in opening and closing duties; maintaining the facility; supervising and maintaining the climbing wall; providing various administrative services; and interfacing with other City employees and citizens. This position does not provide direction to other employees.

Essential Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides customer service support by greeting customers, administering tours of Ford Pool, answering phones, directing incoming calls, responding to customer and employee inquiries, implementing new member contracts, and supporting the front desk operations.
• Registers citizens for classes, camps, and activities by operating membership software, entering data, taking payments, filing records, and providing members with pertinent information regarding the facility and registration.
• Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions, and taking payments.
• Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into the computer system, and accepting payments.
• Assists in opening and closing facilities by organizing front desk work area, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
• Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.
• Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.
  
  

Job Requirements

Education & Experience

Qualifications

Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• High School diploma or equivalent with no prior relevant work experience.
• Other combinations of education and experience may be considered.
  
  

Certification And Other Requirements

• Valid Class C Driver's License
• CPR/First Aid Certification or ability to obtain within three (3) months of employment
  
  

Work Schedule

• Able to work a flexible schedule that includes working afternoons, weekends, and some holidays.
  
  

The employer can adjust employees' working hours as needed and at their discretion.

Overall Physical Strength Demands

• Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
  
  

About City Of Allen

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the following values:People First – Giving priority to othersRespect – Treating others with courtesy and dignityIntegrity – Serving with honesty, trust and hard workDeliver – Following through on commitments while exceeding expectationsExcel – Creating an innovative and improving work environment