Part-Time Administrative Clerk

Function

The City of Ankeny is seeking applicants for the part-time Administrative Clerk position for the Albaugh Family Senior Community Center. The administrative clerk will perform routine secretarial and clerical duties; oversees and helps administer day-to-day activities and functions of the Albaugh Family Senior Community Center. This position requires someone who works cooperatively and effectively with the public and other employees in a community center environment.

Principal Duties and Responsibilities

• Promptly greets visitors to the Albaugh Family Senior Community Center, provides routine information and directs to appropriate individual; opens, sorts and distributes incoming mail; orders and maintains facility office supplies; receives and processes citizen complaints and concerns; resolves complaints or refers situation to appropriate individual.
• Provides customer service activities including, but not limited to: receipting various monies and payments; processing various applications and permits; and providing general front counter assistance and telephone call coverage for the Parks & Recreation Department.
• Assists the public with use of rentals, program information and registrations, etc.
• Provides direct assistance to Recreation Supervisor.
• Assists in maintenance of records such as inventory, activity reports, monthly reports, receipts and minor financial accounts.
• Performs duties in cashiering, ID verification, memberships, program registrations, court reservations, publicity, brochure work and facility rentals.
• Documents and corresponds from notes, drafts, and oral instructions.
• Completes a variety of reports, letters, charts, and documents by operating a computer and other word processing equipment and entering data into various programs.
• Receives and counts cash and balances receipts.
• Makes phone calls to inform individuals of meetings, acquire additional information, or relay messages. Gathers data, collects information and performs clerical duties for personnel.
• Operates a variety of standard office equipment including job-related computer hardware and software applications, copiers, postage meters, facsimile machines, and multi-line telephones; will operate other facility-specific equipment.
• Cooperates and works with other City departments.
• Performs other duties as assigned.

Entry Requirements and Skills

Graduation from high school or an equivalent and three (3) years clerical or general office experience.

Knowledge of standard office procedures and equipment and ability to operate a computer; ability to operate/utilize word processing equipment accurately; ability to type accurately; ability to understand and carry out oral and written instructions as well as departmental policies and routines; ability to deal tactfully with the public; ability to establish and maintain effective working relationships with co-workers.

Ability to work within established guidelines with minimal direct supervision; ability to perform a variety of tasks at the same time; and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT:

• Works in office environment.
• May be required to pick up mail at City offices.

• Must be sighted.
• Must be insurable.
• Must be able to hear a normal conversation.
• Must be able to speak clearly at normal rate of conversation.
• Must keep regular and reliable attendance at work.