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Camera Monitor (A9) - Operations Division

City of Annapolis
Annapolis, MD Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/13/2025

Job Summary

INTERNAL ONLY

Under the general direction of the Commander of the Operations Division of the Annapolis Police Department, the CCTV Monitor will primarily operate and monitor the CCTV system for suspicious, threatening, and/or criminal activity. Upon detection of activity, the monitor will notify dispatch or predetermined police officers for further action. The monitor will listen to police activity on the radio and will observe activity if in camera view. The monitor will maintain an activity log and will bookmark any video that may be of evidentiary value. At the beginning of each shift, the monitor will check all cameras for proper operation and will notify the contractor of any malfunctions. The monitor will also be responsible for video retrievals; certifications and submissions of recovered video evidence; courtroom testimony in related cases; act as the department’s custodian of video record; subpoena compliances; electronic device extractions; all other duties as assigned. The monitor will abide by the rules and regulations in the Policy and the Procedural manual.

Essential Job Functions

(Note: The duties and responsibilities enumerated in this job description are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all the job duties of all positions in the job classification. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.)

Work involves the monitoring of the police department’s CCTV system. The CCTV monitor also verifies all cameras and recording equipment are functioning properly. The monitor will make proper notifications if any equipment is not functioning properly. The monitor will search recordings and bookmark requested video. CCTV monitor should be able to recognize suspicious and illegal activity and report the activity to officers in the field. The monitor may testify in court.

EXAMPLES OF WORK (illustrative only)
Monitors police department’s CCTV system;
Monitors CCTV system for functionality;
Bookmarks illegal or suspicious behavior for evidentiary purposes;
Interacts with law enforcement personnel;
Assumes responsibilities for video retrievals;
Provides certifications and submissions of recovered video evidence;
Presents courtroom testimony in related cases;
Acts as the department’s custodian of video record;
Complies with subpoenas and provides electronic device extractions;
Assumes responsibilities for radio communications and transmissions;
Performs other duties as assigned.

Qualifications

Knowledge, Skills and Abilities:
Requires knowledge of relevant Federal, state and local laws and ordinances.
Employee must possess good observation skills to include recognition of illegal activities and suspicious behavior.
The employee must be familiar with police communications and should have a thorough understanding of Information Technology systems and Microsoft Office products.
Must be organized and possess good writing skills.
Must be able to operate CCTV system.
Applicant must possess a valid state of Maryland driver’s license.

Minimum Qualifications:
Possession of at least a high school diploma or GED recognized by the State of Maryland. Applicant must be of good character and at least 21 years of age. Individual must be drug free and have the ability to maintain confidentiality/non-disclosure of sensitive issues and operations. The candidate must be of good moral character. The ideal candidate will have prior monitor experience and/or be an experienced or retired police officer. Applicants must possess a valid driver’s license from the state of Maryland.

Employment Conditions

Physical/Mental Demands:
The work is sedentary and generally the employee may be required to speak, walk, stand, bend, and/or carry light items to include paper, books or files.

Physical ability: Ability to operate standard office equipment including a copier, computer, fax machine, etc; ability to reach into file drawers in standard 4 drawer cabinet. Ability to regularly sit at a desk or table; frequently walk, stand or stoop; regularly lift, carry, push, pull or otherwise move objects weighing up to 50 pounds; work for sustained periods of time maintaining concentrated attention to detail.

Visual ability: Effectively operate standard office equipment, view monitors, ability to read and write reports, correspondence, manuals etc., ability to distinguish colors.

Hearing ability: Sufficient to hold conversation with other individuals in person, over the telephone or a departmental radio.

Speaking ability: Sufficient to communicate effectively with other individuals in person and over a telephone.

Freedom from health disorders which would interfere with performance of duties as described.


Work Environment:
The work environment entails minimal discomforts that may be associated with an office environment.

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