Demo

Library Assistant - Public Services (Sub)

City of Appleton, WI
Appleton, WI Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/30/2025

This is a non-benefited, non-exempt library assistant position in the Public Services section of the library. This position will work between 10-15 hours per week including weekday, evening, and weekend shifts. Work involves providing general informational help, reference, readers' advisory and technology assistance to patrons at the adult public service desks. Work is performed under the general supervision of the Public Services Supervisor.

Examples of Duties

ESSENTIAL JOB FUNCTIONS

  • Provides courteous, efficient, knowledgeable customer service at adult public service desks.
  • Provides reference and readers advisory to patrons at adult public service desks, via the telephone, and online
  • Assists and instructs patrons in the use of electronic and print resources
  • Assists and instructs patrons in the use of library catalog, including placing holds, renewing items, etc.
  • Assists and instructs patrons in downloading ebooks,e-audio books, streaming video, and other online resources
  • Assists and instructs patrons using internet computers, including email, scanning, printing, etc.
  • Assists and instructs patrons using microfilm readers and/or printer copiers
  • Assists and instructs patrons using self-check machines, including troubleshooting
  • Accurately checks out library materials
  • Registers patrons receiving new and/or replacement library cards
  • Books meeting rooms and study rooms
  • Answers reference phone line, including directing calls for the City of Appleton
  • Accurately communicates library policies, procedures, and code of conduct to the public
  • Promotes library services
  • Contributes to displays of public interest, and or current events
  • Contributes to user guides and booklists, in print and online
  • Contributes content to library communications
  • Contributes to local obituary database by transcribing obituaries and accurately entering information into database
  • Maintains regular punctual and predictable attendance.

OTHER JOB FUNCTIONS

  • Other tasks as assigned

Typical Qualifications

Bachelor of Arts or Science Degree or equivalent combination of education, training and experience which provides the following knowledge, abilities and skills:

  • Knowledge of public library services and practices
  • Computer skills including a working knowledge of Windows, MS Office, internet search strategies, and electronic databases.
  • Good oral and written communication skills and the ability to communicate with others in a tactful and courteous manner
  • Ability to learn new technologies and software and communicate that knowledge to others.
  • Ability to learn library procedures, polices, and able to communicate these to the public
  • Ability to work independently with creativity
  • Ability to instruct varied age groups in using electronic databases and print resources for information
  • Ability to provide reference and reader's advisory services to the public in person, via telephone, and via electronic media
  • Ability to deal with public relations problems courteously and tactfully.
  • Ability to work as a team member, maintaining effective relationships with co-workers
  • Ability to stand and walk for several hours
  • Ability to work in a fast-paced environment
  • Ability to lift at least 30 lbs; push a loaded book cart (200 lbs) on carpeting
  • Ability to read fine print (font sizes of 8 or larger)
  • Ability to hear the library's security gate alarm, computer alerts, and a normal speaking voice
  • Ability to speak Spanish or Hmong a plus

Supplemental Information

COMPETENCIES
Communication
Customer Focus
Handling Difficult People
Problem Solving
Adaptability/Flexibility

To learn more about these competencies click here

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Library Assistant - Public Services (Sub)?

Sign up to receive alerts about other jobs on the Library Assistant - Public Services (Sub) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$50,806 - $66,207
Income Estimation: 
$60,353 - $73,529
Income Estimation: 
$85,988 - $108,833
Income Estimation: 
$123,218 - $172,008
Income Estimation: 
$72,449 - $94,827
Income Estimation: 
$75,145 - $104,455
Income Estimation: 
$85,988 - $108,833
Income Estimation: 
$75,826 - $101,784
Income Estimation: 
$90,265 - $123,691
Income Estimation: 
$50,806 - $66,207
Income Estimation: 
$60,353 - $73,529
Income Estimation: 
$85,988 - $108,833
Income Estimation: 
$123,218 - $172,008
Income Estimation: 
$34,546 - $43,912
Income Estimation: 
$42,527 - $55,728
Income Estimation: 
$85,988 - $108,833
Income Estimation: 
$123,218 - $172,008
Income Estimation: 
$90,265 - $123,691
Income Estimation: 
$84,725 - $108,211
Income Estimation: 
$85,988 - $108,833
Income Estimation: 
$112,397 - $154,889

Sign up to receive alerts about other jobs with skills like those required for the Library Assistant - Public Services (Sub).

Click the checkbox next to the jobs that you are interested in.

  • Crisis Communications Skill

    • Income Estimation: $71,085 - $91,088
    • Income Estimation: $92,664 - $115,984
  • Media Relations Skill

    • Income Estimation: $58,961 - $76,665
    • Income Estimation: $59,410 - $73,897
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at City of Appleton, WI

City of Appleton, WI
Hired Organization Address Appleton, WI Full Time
Come join the City of Appleton! Here at the City, youll have the opportunity to grow and enjoy your best life through ch...
City of Appleton, WI
Hired Organization Address Appleton, WI Full Time
The City of Appleton is currently accepting applications for vacancies in the Operations Division of Public Works. This ...
City of Appleton, WI
Hired Organization Address Appleton, WI Volunteer
OVERVIEW and iMPACT: Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searchi...
City of Appleton, WI
Hired Organization Address Appleton, WI Full Time
Salary : $33.46 Hourly Location : Appleton, WI Job Type : Full-time Job Number : 2025-9 Department : Police Division : P...

Not the job you're looking for? Here are some other Library Assistant - Public Services (Sub) jobs in the Appleton, WI area that may be a better fit.

Library Assistant - Public Services (Sub)

City of Appleton, Appleton, WI

AI Assistant is available now!

Feel free to start your new journey!