What are the responsibilities and job description for the Library Clerk Job at City of Appleton, WI in Appleton position at City of Appleton, WI?
Salary : $17.73 - $21.28 Hourly
Location : Appleton, WI
Job Type : Full-time
Job Number : 2024-193
Department : Library
Division : Public Services
Opening Date : 12 / 31 / 2024
Closing Date : 1 / 19 / 2025 11 : 59 PM Central
Job Description
Come join the City of Appleton! Here at the City, you'll have the opportunity to grow and enjoy your best life through challenging work, great teams, training opportunities, flexible work arrangements, and making a lasting impact on the community. We welcome and respect all employees as they are. Come join our team-you belong here!
The City of Appleton is seeking applications for a full-time Library Clerk . This is a non-exempt benefited position that involves working at public service desks providing all of the library services related to lending library materials, and information queries, as well as performing off-desk tasks. Evening and weekend work is required. Work is supervised by the Public Services Supervisor and Public Services Assistant Supervisor.
Examples of Duties
Essential Job Functions
- Provide courteous and efficient customer service at the information circulation desks : Checkout library materials, register patrons, handle routine questions, locate materials and directional assistance
- Accurately communicate library policies and procedures to the public
- Computer data entry and database maintenance through the library automation system, as well as regular review / processing of system reports
- Answer telephone calls from public or route appropriately
- Collect fines and fees, accurately key such transactions into a cash register
- Assist in providing interlibrary loan services
- Monitor security gates
- Check shelves for missing, partial, and claims returned materials, etc.
- Assist with billing processes, including preparing bills and overdues for mailing, distributing intra-office mail
- Retrieve materials on reserve for patrons or other libraries and route them accordingly
- Maintains regular punctual and predictable attendance, works overtime and extra hours as required
- Serves as Notary Public and provides this service upon request
Other Job Functions
Typical Qualifications
Supplemental Information
Competencies
Communication
Customer Focus
Handling Difficult People
Problem Solving
Adaptability / Flexibility
To learn more about these competencies click
Employees in this class are afforded full benefits including, but not limited to :
To view the 2025 Benefits Booklet online, click
For a more detailed overview of our benefit package,
Salary : $18 - $21
