What are the responsibilities and job description for the CLUBHOUSE MANAGER position at City of Ardmore?
JOB
The Clubhouse Facility Manager reports to the Director of Parks and Recreation. Under minimal direction the Facility Manager is responsible for the efficient and effective operation of The Clubhouse facility. This family entertainment center has a party room, tree-houses, arcade area with full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and a seasonal ice rink. The Facility Manager motivates staff, instills accountability, and ensures the health, safety, and welfare of those employed and/or present at the Clubhouse. This position provides overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.
EXAMPLE OF DUTIES
Recruit, hire, train, evaluate, and provide leadership to staff to further develop their skills. Correct deficiencies in work performance; implement discipline and improvement procedures. Develop daily operating and risk management procedures Assist in selecting and developing Area Leads and Certified Trainers to encourage responsibility and/or internal promotion Provide direction to the management team and ensure all staff members perform at a consistently high level Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, meeting with staff regularly for clear communication and problem resolution, and upholding operation standards Manage finances which include but not limited to: Analyzing financial reports, developing action plans to increase revenue, preparing annual budget requests, controlling expenses to meet or exceed annual budgets, and assuring efficient use of budget funds, personnel, materials, facilities, and time Manage operations including entertainment, food, beverage, attractions, and property to fulfill financial goals Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies Provide leadership in the development of short and long term goals Prepare data for studies, reports, and recommendations Coordinate department activities with other departments and agencies as needed Complete monthly reports to the Parks and Recreation Department Type and compose confidential and specialized letters, memos, or other types of documents and correspondence which may include but not limited to: surveys, interviews, and evaluations Represent the Parks and Recreation department to elected officials and other agencies Develop a clear understanding of Parks & Recreation/The Clubhouse programs, policies, and activities; negotiate and resolve sensitive and controversial issues. Monitor online reviews to ensure guest standards are consistently met and/or improvement of guest experience Maintain a safe, clean, and secure environment for all guests and staff Seek out and obtain funds through grants, aid programs, etc. All other duties as assigned.
SUPPLEMENTAL INFORMATION
Physical Job Requirements: Physical Activities NoneUnder 1/3To2/3Over2/3 Physical Activities NoneUnder 1/3To2/3Over2/3Stand x Lift up to 40 pounds X Walk xWork Indoors x Sit x Work Outdoors x Use hands to finger,Handle, or feel x Push/pull up to 50 lb x Climb or balance X Normal Vision with or without corrective lensesModerate to High Noise LevelStoop, kneel, crouch, or crawl x Talk or hear xTaste or Smell x Conditions of Employment: Subject to post offer, pre-employment drug screenSubject to post offer, pre-employment fit for duty examination Subject to post offer, pre-employment criminal background checkMust be at least 18 years of age Performance Measurements: Policies and procedures relevant to Parks and Recreation are understood, followed, and modeled for other employees.Effective relations exist with co-workers as well as with the public and complaints are resolved in a timely manner.The City’s professional reputation is maintained. This is a Safety Sensitive position: This job has been classified as a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations, the Oklahoma Standards for Workplace Drug and Alcohol Testing Act and/or Oklahoma Medical Marijuana laws. In this position, you will be subject to drug and alcohol testing, which might include random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a Medical Marijuana license will not excuse you from the testing process, or the consequences of testing positive for Marijuana.AN EQUAL OPPORTUNITY EMPLOYER
The Clubhouse Facility Manager reports to the Director of Parks and Recreation. Under minimal direction the Facility Manager is responsible for the efficient and effective operation of The Clubhouse facility. This family entertainment center has a party room, tree-houses, arcade area with full commercial kitchen, soft play area, inside and outside dining area, miniature golf, go karts, Water Wars, zip line, challenge course and a seasonal ice rink. The Facility Manager motivates staff, instills accountability, and ensures the health, safety, and welfare of those employed and/or present at the Clubhouse. This position provides overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.
EXAMPLE OF DUTIES
Recruit, hire, train, evaluate, and provide leadership to staff to further develop their skills. Correct deficiencies in work performance; implement discipline and improvement procedures. Develop daily operating and risk management procedures Assist in selecting and developing Area Leads and Certified Trainers to encourage responsibility and/or internal promotion Provide direction to the management team and ensure all staff members perform at a consistently high level Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, meeting with staff regularly for clear communication and problem resolution, and upholding operation standards Manage finances which include but not limited to: Analyzing financial reports, developing action plans to increase revenue, preparing annual budget requests, controlling expenses to meet or exceed annual budgets, and assuring efficient use of budget funds, personnel, materials, facilities, and time Manage operations including entertainment, food, beverage, attractions, and property to fulfill financial goals Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies Provide leadership in the development of short and long term goals Prepare data for studies, reports, and recommendations Coordinate department activities with other departments and agencies as needed Complete monthly reports to the Parks and Recreation Department Type and compose confidential and specialized letters, memos, or other types of documents and correspondence which may include but not limited to: surveys, interviews, and evaluations Represent the Parks and Recreation department to elected officials and other agencies Develop a clear understanding of Parks & Recreation/The Clubhouse programs, policies, and activities; negotiate and resolve sensitive and controversial issues. Monitor online reviews to ensure guest standards are consistently met and/or improvement of guest experience Maintain a safe, clean, and secure environment for all guests and staff Seek out and obtain funds through grants, aid programs, etc. All other duties as assigned.
SUPPLEMENTAL INFORMATION
Physical Job Requirements: Physical Activities NoneUnder 1/3To2/3Over2/3 Physical Activities NoneUnder 1/3To2/3Over2/3Stand x Lift up to 40 pounds X Walk xWork Indoors x Sit x Work Outdoors x Use hands to finger,Handle, or feel x Push/pull up to 50 lb x Climb or balance X Normal Vision with or without corrective lensesModerate to High Noise LevelStoop, kneel, crouch, or crawl x Talk or hear xTaste or Smell x Conditions of Employment: Subject to post offer, pre-employment drug screenSubject to post offer, pre-employment fit for duty examination Subject to post offer, pre-employment criminal background checkMust be at least 18 years of age Performance Measurements: Policies and procedures relevant to Parks and Recreation are understood, followed, and modeled for other employees.Effective relations exist with co-workers as well as with the public and complaints are resolved in a timely manner.The City’s professional reputation is maintained. This is a Safety Sensitive position: This job has been classified as a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations, the Oklahoma Standards for Workplace Drug and Alcohol Testing Act and/or Oklahoma Medical Marijuana laws. In this position, you will be subject to drug and alcohol testing, which might include random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a Medical Marijuana license will not excuse you from the testing process, or the consequences of testing positive for Marijuana.AN EQUAL OPPORTUNITY EMPLOYER
