Zoning and Noise Enforcement Officer

About the Opportunity 

The City of Asheville is seeking qualified applicants for the position of Zoning and Noise Enforcement Officer. The purpose of this position is to perform inspection and enforcement work of a variety of land development ordinances and regulations, including the noise ordinance.

• Answers questions concerning zoning and noise regulations, explains and interprets division policies and procedures, and City ordinances and codes; provides education and outreach to the community in collaboration with other City and County departments.

• Receives and reviews complaints; inspects and monitors properties for suspected zoning and noise violations reported by others or observed. Responses may include taking sound measurements in the field outside of normal operating hours

• Research Zoning and Noise Ordinance to determine if a violation exists.

• Uses City database and permitting system to track daily work and enter case notes.

• Takes appropriate action(s) to correct the complaint(s) and follows up to confirm compliance, mitigation or resolution. Actions include protocols to satisfy the standards of the Unified Development Ordinance (UDO) and/or the Noise Ordinance. 

• Performs property and deed research to confirm compliance with City Ordinance

• Interprets zoning maps, easements, and rights-of-way; conveys information concerning allowed uses in zones.

• Prepares letters, Notices of Violations and Citations in the database as required.

• Communicates verbally or by writing with violator(s) and person(s) submitting complaints.

• Maintains records through the use of permit software and database for review and code enforcement cases.

• Presents case information in court and at Board of Adjustment meetings as needed.

• Maintains a comprehensive and current knowledge of applicable laws, regulations, and standards

• Maintains all professional certifications required for the position

• Maintains professional affiliations; and attends meetings, workshops, and training sessions as required.

• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; operates general office equipment.

• Operates a motor vehicle or other equipment as necessary to complete essential functions.

• The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Supplemental Functions:

• Develop and facilitate presentations and workshops for groups with specific noise concerns.

• Communicates with supervisor, other City employees, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review the status of compliance with mitigation plans, exchange information, or resolve problems; coordinates and partners with other divisions of the City on complaints.

• Participates on the Noise Advisory Board as needed.

• Hiring rate: $ 23.59 per hour

• 13 paid holidays, plus you will earn paid sick and vacation hours

• Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options

• Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

About you:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:

Education/Experience:

• Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with one year of advanced study or training past the high school equivalency, with over one (1) year of Code enforcement experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. 

Licensing and Certifications:

• Valid North Carolina Driver’s License.

• Become a Certified Zoning Officer and obtain the Community Noise Enforcement Certification within a reasonable time frame that coincides with staffing needs, budget and priority.

• Obtain a Minimum Housing Certification within one year of hire date. 

Applicants with equivalent experience and/or education may be considered.

Persons of all genders and races are encouraged to apply.

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.

Knowledge & Abilities:

• Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data to compile data into a formal report or recommendation shared with others and often verbally presented. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

• Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job. Develop and maintain effective working relationships. 

• Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. 

• Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

• Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations involving basic algebraic principles and formulas, and basic geometric principles and calculations.

• Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. Work independently with limited supervision. 

ADA Compliance: 

• Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

• Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals.  Some tasks require the ability to communicate orally

• Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, animal/wildlife attacks, or rude/irate customers.
  The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $24