Director of Stakeholder Engagement and Communications

Department: Atlanta City Council – Post 2 At-Large

Reports To: Councilmember Matt Westmoreland

Location: Atlanta, Georgia

Employment Type: Full-Time

Compensation and Benefits

Salary Range: $80,000 - $110,000 annually Commensurate with experience

Comprehensive benefits package, including health insurance, retirement plan, paid leave and a wellness center.

Application Process

After you submit your application, Interested candidates should send the following:

• Cover letter detailing qualifications and interest in the position.
• Resume
• Up to two writing samples relevant to stakeholder engagement or communications campaigns.

Send Documents To: Post2jobs@atlantaga.gov

Application Deadline: Friday, March 28, 2025

General Description and Classification Standards

The Director of Stakeholder Engagement and Communications serves as a key advisor and strategist, responsible for developing and implementing comprehensive engagement and communication plans that foster meaningful connections between Councilmember Matt Westmoreland’s office, stakeholders, and the broader community. This position requires strong communication skills, strategic thinking, and the ability to build partnerships with diverse communities and organizations to achieve the Councilmember’s policy and legislative goals.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Stakeholder Engagement

• Build and maintain relationships with community stakeholders (neighborhood associations, Neighborhood Planning Unit), city, county, and state partners, civic and faith based organizations, local businesses, and advocacy groups.
• Serve as the primary point of contact for community concerns, inquiries, and feedback.
• Attend, organize, and sometimes lead community meetings to facilitate open communication between the Council office and the public.
• Collaborate with stakeholders to identify and address community priorities and concerns.
• Develop and implement an engagement tracking process to capture participation, needs, concerns, opportunities to measure and determine effectiveness.
• Implement, manage and grow the Council office database. This will be used to target and enhance stakeholder communications and engagement.

Strategic Communications

• Develop and execute a strategic communications plan to enhance the visibility and transparency of the Council office’s work.
• Oversee the creation of a Council office newsletter, email outreach and other communication materials.
• Craft clear, compelling messaging to explain legislative actions, policy priorities, and initiatives that align to the Council office’s goals.

Digital and Social Media Management

• Manage the Councilmember's official social media accounts and digital presence, ensuring consistent branding and messaging.
• Develop and implement social media campaigns to increase public awareness of key initiatives through the use of a content blueprint where the KPI’s can be measured.
• Monitor social media channels for public sentiment and respond appropriately to comments or concerns.
• Implement a monthly reporting process that tracks and analyzes engagement and overall optimization to meet ROI goals.

Policy and Legislative Support

• Collaborate with the Councilmember and team to ensure alignment between communication strategies and legislative goals.
• Research and analyze policy issues to provide insights for public-facing messaging.
• Draft talking points and that includes background information for community events.

Team Leadership and Collaboration

• Develop an office ambassador/intern program. Supervise the ambassador/interns that will be supporting stakeholder engagement and communications work.
• Foster a collaborative work environment within the Council office and with external partners.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge

• Knowledge of local government operations and public policy issues in Atlanta.

Skills

• Exceptional written and verbal communication skills, including public speaking and presentation abilities.
• Proficiency in digital marketing, social media platforms, and analytics tools.
• Strong organizational and project management skills with attention to detail.

Abilities

• Ability to work effectively under pressure and manage multiple priorities.
• High level of professionalism, integrity, and confidentiality.
• Passion for public service and community engagement.
• Creative thinker with a proactive and solution-oriented mindset.