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Office Manager (Revenue & Collections)

City of Atlanta
Atlanta, GA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/12/2025

JOB DESCRIPTION

Posting Expires : Open Until Filled

General Description and Classification

The role oversees the daily operations of the Department of Finance's Office of Revenue. Key responsibilities include coordinating office activities, ensuring efficient operations, managing expenditures, maintaining budgetary records, and preparing reports. This position provides primary administrative support to Revenue Directors and reports directly to the Revenue Chief. It involves participating in departmental initiatives, special projects, and process improvement efforts while managing purchasing, equipment maintenance, and AIM / DEAM requests. The position is non-supervisory and requires a high level of independence and collaboration.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

General Office Management :

  • Oversee daily paperwork and office operations.
  • Perform complex clerical tasks and prepare detailed reports.
  • Manage office operations, policies, and procedures to ensure efficiency.
  • Schedule routine maintenance of office equipment and resolve equipment issues.
  • Coordinate and ensure timely payment of invoices.

Administrative Support :

  • Prepare and generate correspondence, reports, memoranda, and forms.
  • Assemble background materials, prepare agendas, and document meeting action items.
  • Maintain administrative filing systems, including confidential records.
  • Coordinate and schedule meetings and appointments for leadership as needed.
  • Assist with travel arrangements and supply inventory for the office.
  • Customer Service & Collaboration :

  • Establish and maintain effective working relationships with employees, officials, and the public.
  • Respond to open records requests and public inquiries, directing them as necessary.
  • Collaborate on interdepartmental teams and contribute to process improvement initiatives.
  • Participate in event planning and departmental functions.
  • Technical & Analytical Work :

  • Create graphs and charts to communicate statistical data effectively.
  • Monitor assigned projects and track progress to completion.
  • Manage designated Oracle responsibilities, ensuring timely and accurate data input.
  • Troubleshoot and resolve process inefficiencies with analytical skills.
  • Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

    Knowledge of records management, administrative and office practices, policies and procedures. Skill in communicating and interacting with subordinates, elected officials, management, employees, members of the general public and any other groups involved in the activities of the City. Ability to administer operations, staff plans and objectives for the expediency and effectiveness of specific duties of the City.

    Minimum Qualifications

    Education and Experience

    Associate's degree in secretarial science, business / public administration or related field. 1-3 years' of experience in a progressively responsible secretarial, clerical or administrative role and supervisory / management experience required.

    Preferred Education & Experience

  • Bachelor's degree in business / public administration.
  • 3-5 years of progressive experience in secretarial, clerical, or administrative roles.
  • Intermediate expertise in MS Office, especially Excel.
  • Licensures and Certifications

    None required.

    Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

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