Real Time Crime Center Shift Supervisor

Position posted until filled

General Description and Classification Standards

This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations.

Essential Duties & Responsibilities  These  are typical responsibilities for these positions and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Lead a team of RTCC Analysts including coordination of training, scheduling, task delegation, and other administrative functions
• First line supervisory functions including ensuring staff follow department procedures and federal / state / municipal law
• Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander
• Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander
• Monitor team workload and act as a point of contact for requests within the Police Department
• Manages the collection of criminal intelligence data for entry into information storage and retrieval systems
• Monitor RTCC software suite for automatically generated alerts and respond if needed
• Monitor police dispatch frequencies and offer assistance as issues arise
• Complete incident reports and after-action reports as needed
• Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing.
• Understand emergency procedures and evacuation procedures for multiple public venues.
• Identify suspicious criminal activity and assist in effective response
• Operate and monitor internal and external surveillance cameras and state of the art surveillance program
• Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed.
• Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
• Work closely with sworn law enforcement
• Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.

Leadership Provided

Will work under supervision of the RTCC Operations Commander, communicating on a regular basis by e-mail and telephone along with participating in weekly meetings. May act as a training lead for other Analysts when a new employee is assigned to the unit. Supervisor is expected to perform basic Analyst functions as the need arises.

Knowledge, Skills & Abilities   This is a partial listing of necessary knowledge, skills and abilities required to perform the job successfully. It is not an exhaustive list.