Permit Technician II

NOTE: If you are a current full-time City of Auburn employee with closely related experience, you will be eligible for consideration for the role of Permit Technician I.

The City of Auburn Community Development Department is looking for a talented Permit Technician II. Come be part of a team that is second to none and where your work helps guide our city into the future.  Five (5) years from now, we want you to be able to look around your workplace and community and be proud of how your ideas and work have made Auburn a better place.

This position provides permit and project services for Community Development related applications, issues, and questions; provides direct customer support for building, fire, land use, development engineering, business license, and other similar related applications; generally acts as the initial point of contact for customers and is expected to consistently exhibit superior customer service and problem-solving skills. When necessary, calls on other members of the Community Development team to handle issues in their areas of responsibility.   

COMMUNITY DEVELOPMENT DEPARTMENT
The Community Development team is intelligent, creative, fun and supportive of each other.  It is a team that values individual opinions, diversity of thought, new ways of approaching our work, better ways of delivering our services, and appreciation and respect for each other.  The Department is a dynamic and multi-cultural team that is dedicated to diversity, equity and inclusion in our workplace and in the service we provide to our community.  The Department’s leadership team is committed to fostering a positive work environment, investing in professional growth, and encouraging innovation and process improvement.
 
OUR CITY
The City of Auburn is home to over 80,000 residents and encompasses over 29.8 square miles of land, two rivers, and is part of two counties - King and Pierce.  The City operates as a Strong-Mayor form of Mayor-Council government, with a City Council of seven at-large members.In this role, you will: 

• Facilitate technical support for the Permit Center by assisting applicants with electronic permit and business license submittals, addressing inquiries, and providing detailed information on submission processes, fees, project status, etc. 
• Receive, review, and process applications, plans, and other application documents, as assigned, and determines completeness with submittal requirements. 
• Review certain permit applications, including review of construction documents and/or site plans, for compliance with applicable codes and other requirements, as assigned.
• Anticipate customer needs and provides high priority to customer service and satisfaction; assists the public with completing permit and business license applications; provides specific information relative to fees, submittal requirements, engineering standards and requirements, and zoning, building, and other City Code requirements.
• Provide outstanding internal customer service within the Permit Center team, department, and towards other City employees.

While these duties may be a primary focus of this job, the full job description includes a more comprehensive list of responsibilities.  CLICK HERE to review the class specification.We are looking for candidates who:

• Graduated from high school or equivalent

AND

• Three (3) years work experience as a regulation information source in a Building, Public Works, Planning, or similar environment

OR

• A combination of education, experience, and training that would indicate the ability to successfully complete the essential functions of the job.

LICENSES AND CERTIFICATIONS

• Possess and retain a valid Washington state driver’s license without impending loss at time of appointment.   

AND

• Certification from International Code Council as a Permit Technician.  

WHY CHOOSE THE CITY OF AUBURN?

• Competitive salary 
• Excellent medical, dental, and vision plans with employee premiums paid by the City
• Employer contributions to the State Retirement System pension plans
• 12 days of paid vacation per year 
• 11 paid holidays per year
• 2 paid floating holidays of your choice per year
• VEBA (tax-free health savings account)
• Optional Flexible Spending benefit plan
• Deferred Compensation plan options
• Employee Wellness Program
• Employee Assistance Program
• And more!

COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Team Auburn values diverse perspectives, life experiences, and welcomes applications from people who will help us consistently demonstrate the values of equity, respect, and partnership. The department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Individuals interested in joining our team must be committed to racial, social, and economic equality for ALL people in our community. 
 
The City of Auburn is an Equal Employment Opportunity (EEO) Employer.  No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

READY TO APPLY?
If you are interested in pursuing this position, please follow the application instructions carefully.  If you need this announcement in an alternate language or format, or would like to request accommodation or assistance in the application or assessment process, please contact the recruiter listed on this job announcement.

RECRUITMENT PROCESS
The City of Auburn is dedicated to building an inclusive, informed city, with opportunities for all.  In alignment with that goal, the City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the initial screening of applications.  For that reason, hiring managers will not be viewing any attachments to your application, including a cover letter or resume, during the initial screening.
 
Please make sure to submit a complete, detailed, and updated job application, and thoroughly answer the supplemental questions prior to the submission deadline! You must meet the minimum qualifications to move forward in the screening process.

Please note that if you are selected to move forward after an interview, a background check, driving abstract review, and reference check will be completed before an official job offer will be made.
 
COMMUNICATION FROM THE CITY OF AUBURN
We primarily communicate via e-mail during the recruitment process.  E-mails from auburnwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner.  As a precaution, you may also want to check your junk e-mail folders.

CONTACT INFORMATION
If you have any questions, please contact Chardae Gillespie, HR Coordinator, at cgillespie@auburnwa.gov. 

Salary : $75,270 - $92,527