Risk Management Manager

DESCRIPTION

The purpose of this classification is to manage operations and staff involved in developing and administering government wide risk management (mitigation) programs (Property Damage, Automobile Liability, General Liability, Worker’s Compensation, Substance Abuse Program including random testing, Loss Control Programs including Safety Program, Driver Training Program and Vehicle Oversight (GPS) Program). Follows procedures within the guidelines of federal laws, State laws as they pertain to Workers’ Compensation, departmental and Augusta-Richmond County policies and procedures, Georgia Code, crash estimate guides, and risk management safety codes to minimize Consolidated Government losses. Reports to the Finance Director or other designated person and works with staff, directors, attorneys, Administrator, Commission, insurance company representatives, law enforcement officers, and the public to increase awareness of safety systems.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Oversees workers compensation, property and liability claims: manages the examination of claims for negligence, liability, and jurisdiction; seeks opportunities for Consolidated Government recoveries; ensures timely recovery of funds from responsible third parties; manages the preparation and presentation of supportive documentation to insurance company; manages and participates in the negotiation settlements of subrogation claims; receives and credits funds through appropriate personnel; settles claims for damages within authority; and enlists arbitration as needed.
• Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as needed.
• Assists in developing and implementing short- and long- term plans, goals, and objectives for risk management for the Consolidated Government: develops plans for loss control, risk management, and procurement of insurance; and analyzes data for impact on Consolidated Government budget and services.
• Manages the surveying and analyzing of Consolidated Government facilities, operations of Consolidated Government departments and programs: researches, evaluates, and recommends appropriate level of risk tolerance; reviews Consolidated Government insurance needs; identifies hazards and potential liabilities; and recommends corrective actions, coverage requirements, deductibles, limits, etc.
• Oversees Substance Abuse Program with includes random testing procedures to include notification of positive results to appropriate parties and the Employee Assistance Program (EAP) whereby employees may seek or be referred to a contracted counseling provider; makes recommendations to Consolidated Government management team related to reducing exposure to liability and needed updates to Consolidated Government policy.
• Develops and administers Consolidated Government's Safety and Loss Control Program: develops preventative safety program; develops and implements safety policy or rules to comply with safety legislation and industry practices; and performs periodic inspections of working conditions to ensure compliance with safety standards and regulations.
• Develops and administers budget for assigned area: forecasts funds needed for staffing, equipment, materials, and supplies; and monitors expenditures to ensure compliance with approved budget.
• Manages, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals
• Serves as DER (designated employer representative) for Substance Abuse Program (FTA, DOT and non-DOT testing) including managing random drug testing, reasonable suspicion testing and post-accident testing.
• Serves as chairperson for Safety Review Committee and non-voting member of Risk Management Committee
• Perform other duties of a similar nature or level.

MINIMUM REQUIREMENTS

Education: Bachelor's Degree in Risk Management, Actuarial Science, or related field required

{Please note: Upon job offer, you will be required to provide proof of education. Be sure to have the appropriate documents readily available.}

Experience: Five (5) years of progressively responsible experience in risk management, to include lead or supervisory experience, preferably in a government environment

Knowledge/Skills/Abilities:

• Considerable knowledge of administration of Workers’ Compensation benefits program and safety-related programs, vehicular and general liability laws, accounting, budgeting, and business management. Knowledge of Medicare/Medicaid requirements for reporting claim settlements.
• Knowledgeable in safety practices and procedures, safe use of equipment, assessing vehicular and property damage, and public relations
• Mastery of claims administration, planning, and organizing programs
• Familiarity with basic medical terminology, policies, procedures, departmental regulations, and relevant laws and law enforcement options.

• Must possess and maintain a valid driver’s license with good driving history. If state license is other than Georgia or South Carolina, a Georgia or South Carolina driver's license must be obtained within 30 days of employment.
• Associate in Risk Management (ARM) or Certified Manager (CM) or obtain certification within 12 months of employment
• Certified Workers Compensation Professional (CWCP) or obtain certification within 12 months of employment

• Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
• Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.
• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
• Math: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
• Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.
• Physical Abilities: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some maneuvering of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
• Sensory Requirements: Some tasks require the ability to effectively communicate in person, by phone or electronically.

• Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

OTHER

This position requires call up in emergency situations.

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The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.