Minimum Qualifications
Education and / or Equivalent Experience :
- Graduation with a Bachelor's degree from an accredited college or university with major coursework in Social and Human Services, Business Administration, Public Administration, Municipal Government, or in a field related to the job, plus five (5) years of progressively responsible management experience, including two (2) years of experience in a management capacity.
- Graduation with a Master's degree from an accredited college or university may substitute for two (2) years of experience.
Licenses or Certifications :
None.Notes to Applicants
To view the detailed Recruitment Profile for this position, please click here.
To view the City of Austin recruitment video, please click here. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. Regarding Your Application :
A detailed and complete Employment Application is required. A Rsum and Cover Letter are required.Verification of employment history dates on resume should match online Employment Application.Employment history dates must include month and year.This position requires a Criminal Background Investigation ( CBI ).A first review of candidates will occur on November 1, 2024 . To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.Note : Information submitted for consideration may be made available to the public in compliance with the Texas Open Records Act.
Preferred Qualifications
The Ideal Candidate
The ideal candidate should possess excellent interpersonal skills with a strong ability to apply a social, racial, and equity lens to establish relationships with City staff and the community. Prior supervisory experience in a large, robust city / organization is highly preferred. Advanced written and verbal communication skills are imperative for this position.
The following core competencies are important for this role :
Communicates Effectively : Demonstrates the ability to convey and receive information and ideas in an open, clear, and articulate way with respect to cultural differences and others' perspectives.Exercises Leadership : Uses appropriate judgment to handle critical, problematic, or a striking set of conditions with focus, ownership, and accountability. Utilizes multiple leadership styles and applies as appropriately to workgroups with diverse backgrounds.Thinks Strategically : Enables others to better understand and implement the vision and strategy while being the aligned forward thinker, has the ability to formulate and communicate sound business strategy and implement in a clear and concise manner.Community Collaborator : Has experience in collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, City Council updates, and program implementation.Equity and Fairness : Interact with clients, community partners and co-workers with fairness and equity and deliver services free of bias or prejudice.Continuous Quality Improvement : Establish and maintain organizational capacity and resources to support continuous quality improvement.Public Health Practice / Evidence-Based : Contribute to the advancement of the evidence base of public health and use credible science as the foundation of our policies and procedures.Occupational Health and Safety : Follow all safety rules, proactively work to prevent accidents, and encourage the use of sound judgment in order to comply with departmental and city occupational safety regulations.Emergency Preparedness : Promptly identify and respond to public health threats and priorities which may involve working outside of day-to-day tasks.Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Develops and implements short- and long-range strategies, objectives, policies, and priorities; determines appropriate service and staffing levels; and allocates resources accordingly.Assists in the planning, development, and administration of the department's budget; forecasts funds needed for staffing, equipment, materials and supplies; approves expenditures; and implements budgetary adjustments as appropriate and necessary.Develops, negotiates, and monitors contracts between the City, consultants, contractors, outreach and social service agencies, and other governmental entities.Provides oversight and direction of research and analysis to determine program direction and goals.Analyzes operations to evaluate performance of programs and resources in meeting objectives; and identifies areas of potential duplication of services, opportunities for program improvement, and policy change.Ensures that responsibilities, authority, and accountability of all direct and indirect subordinates are defined, understood, and accomplished.Presides over, or serves on, boards and commissions, committees, or other governing boards.Develops partnerships, as necessary, with outside public and private organizations to access resources and improve the efficiency of service delivery.Acts as official departmental representative to other City departments, CMO , elected officials, and outside agencies; explains department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues. Works in collaboration with City management, Mayor and Council, and outside agencies regarding community outreach and health and human services programs in person and through written reports.Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources.Responsibilities - Supervisor and / or Leadership Exercised :
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of fiscal planning and budget preparation.Knowledge of the principals and practices of public administration.Knowledge of supervisory and managerial techniques and principles.Skill in oral and written communications.Skill in handling multiple tasks and prioritizing.Skill in using computers and related software applications.Skill in data analysis and problem solving.Skill in preparing and analyzing budgets, reports, and studies.Ability to demonstrate executive level management of human resources functions for direct and indirect reports.Ability to maintain effective communication and working relationships with Boards and Commissions, City employees and the public.Ability to developing strategic direction and program implementation collaboratively with various stakeholder / community groups.Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO / ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees : If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
