Temporary - Conservation Program Specialist

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience.
• Masters degree may substitute for two (2) years of the required
• Experience. Experience may substitute for education up to a maximum of four (4) years.
  
  

Licenses And Certifications Required

• Valid Drivers License.
• For Austin Water positions:
• Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment.
• IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment.
  
  

Notes to Applicants Assist in the coordination of incentive and rebate programs, including database updates; responds to customer and contractor inquiries; application verification; customer service; and general support of AE residential, multifamily and commercial energy efficiency programs. Evaluate rebate program applications for eligibility and compliance. Review and answer customer/contractor questions and complaints, provides assistance related to the energy efficiency programs. Provide support in the evaluation of program effectiveness, quality assurance, program design and departmental/program goals. Promote and markets residential energy efficiency programs to Austin Energy customers by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues. Assist in reviewing and analyzing project applications and delivering training to support Austin Energy’s energy efficiency programs. Assist with the development and implementation of projects and proof of concepts. Perform technical writing review of program documents & contracts. Responsible for the creation of detailed reports for programs including coordinators, managers, and director.

Application

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.

Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for the top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov

Veteran Interview Preference

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Criminal History Background Check

The top candidate will be subject to a minimum 7 year criminal history background check.

Closing Of Requisition

Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

Driving Requirement

This position requires a Valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Pay Range

$27.41 - $33.30 per hour

Hours

Monday through Friday

8:00 a.m. to 5:00 p.m.

Job Close Date 02/03/2025 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications

• Experience working in residential, multifamily, or commercial energy efficiency or conservation programs
• Experience reviewing customer rebate or incentive applications for energy efficiency or conservation programs
• Experience reviewing, editing and developing energy efficiency or conservation program documents
• Experience in customer service and support
• Experience performing energy efficiency or conservation program outreach
• Intermediate level of expertise in Microsoft Excel
• Experience working with customer databases
  
  

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Implements conservation programs in residential, commercial, or industrial settings. Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers. Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies. Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings. Prepares audit reports containing energy or water analysis results and recommendations for cost savings. Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits. Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances. Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates. Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements. Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events.

Responsibilities - Supervisor And/or Leadership Exercised

• May lead departmental project teams.
  
  

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements.
• Knowledge of applicable building codes, energy or water retrofit requirements and specifications.
• Knowledge of safety practices and procedures.
• Knowledge of department energy or water resource initiatives and targets.
• Knowledge of construction materials, practices and procedures.
• Knowledge of Federal, State and Local laws.
• Knowledge of city practice, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computes and related software.
• Skill in data analysis and problem solving.
• Ability to negotiate.
• Ability to determining quality of materials, workmanship and compliance with specifications.
• Ability to handle conflict and uncertain situations.
• Ability to operate and maintain testing and diagnostic equipment.
• Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids.
• Ability to lead teams.
• Ability to establish and maintain good working relationships with city employees and the public.
  
  

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*). * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).

• The Minimum Qualifications for the Conservation Program Specialist position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience. A masters degree may substitute for two (2) years of the required experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements?
• Yes
• No
  
  

(Open Ended Question) * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? * Please describe your experience as a team member in a residential, multifamily, or commercial energy efficiency or conservation program.

• This position requires a valid driver’s license. Do you have a valid driver’s license or if selected for this position, do you have the ability to acquire a valid driver’s license by your hire date?
• Yes
• No
• Yes
• No
  
  

(Open Ended Question)

• Describe your experience reviewing, editing, and developing program and process improvement documents.
  
  

(Open Ended Question) * Describe your experience with databases or software related to workflow management, incentive processing, or customer data.

• Indicate your highest skill level in Microsoft Excel.
• Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc.
• Intermediate: skill level includes basic calculations, use of functions, complex formatting (cell manipulation, etc.), charts/graphs (static), etc.
• Advanced: skill level includes pivot tables, V Lookups, formula creation, use of functions for formula creation, etc.
• Expert: skill level includes macros creation, complex formula creation/manipulation, charts/graphs (dynamic), create database queries, etc.
• None of the above
  
  

(Open Ended Question)

• Describe your experience performing program outreach.
  
  

(Open Ended Question)

• This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
• I acknowledge and understand this position requires a Criminal Background Investigation.
  
  

Optional & Required Documents

Required Documents Optional Documents