What are the responsibilities and job description for the Temporary - Permit and Licensing Review Analyst position at City of Austin?
Position Information
Posting Title
Temporary - Permit and Licensing Review Analyst
Job Requisition Number
COA093360
Position Number
T76505
Job Type
Full-Time
Division Name
DSD - Customer Experience
Minimum Qualifications
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job.
- Experience may substitute for education up to four (4) years.
Licenses and Certifications Required:
None.
None.
Notes to Applicants
The Development Services Department (DSD) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes.
DSD is seeking a Permit License and Review Analyst for Short Term Rental Licensing. The ideal candidate will have excellent customer service skills, be a team player, and be highly organized. This position will have a hybrid work schedule.
Employment Application:
The City of Austin Employment Application is an official document; incomplete applications will not be considered. A detailed, complete employment application is required.
- Please be sure to detail on the application all relevant employment to be considered as part of your qualifications.
- This detailed application will be evaluated for the qualifications and will be used to establish base pay if you are selected for this position. Be sure to provide job titles, number of employees supervised and employment dates for all jobs you wish to be considered. Describe your specific experience for each position including all job duties and responsibilities.
Post Interview Verification:
- If you are selected as the top candidate for a position, DSD-HR will contact the current and former employer, as well as the professional references listed in the application. Please ensure the contact information on the application is accurate.
- Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference.
Critical Employee:
Critical employees are considered necessary and vital and support activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
THE DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS.
Pay Range
$25.74 – $30.50 per hour
Hours
Monday – Friday: 7:30 a.m. to 4:00 p.m.
Job Close Date
03/27/2025
Type of Posting
External
Department
Development Services
Regular/Temporary
Temporary
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
6310 Wilhelmina Delco Drive, Austin, Texas 78752
Preferred Qualifications
- Experience providing excellent customer service in person, on the phone, and via email
- Highly organized with experience documenting customer interactions in writing
- Experience analyzing customer submissions for completeness
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Performs a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the City.
- Screens and directs calls and/or public visitors; provides permit information including quoting and calculating fees and suggesting types of permits needed; answers questions and provides information, including applicable codes and regulations.
- Receives citizen complaints and questions, refers them to appropriate department or staff member for resolution.
- Reviews and interprets plans and specifications to determine compliance with related City codes, ordinances, and submittal requirements.
- Red-lines and notes features on plans needing revision in order to meet code requirements, participates in meetings to resolve conflicts with plans.
- Provides information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of City policies, procedures, and licensing requirements.
- Prepares permits for issuance, assists in the scheduling of and keeping of records of reviews or inspections, keeps records of and provides billings of fees; ensures proper filing and logging of plans, and related documents for the permanent record.
- Assists in the development and maintenance of procedure and policy manuals.
- Reviews development applications to ensure that all required documents are included in the submittals.
- Performs field visits as required to review issues of non-compliance in regards to building, codes, right-of-way, and zoning law and ordinances.
Responsibilities – Supervisor and/or Leadership Exercised:
None.
None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable City ordinances, policies, codes, permitting, licensing, and related state and local regulations.
- Skill in applying code requirements.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Ability in maintain effective communication and working relationships with City Officials, business leaders, financial institutions, developers, citizen groups, and City departments and employees
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Salary : $26 - $31
