What are the responsibilities and job description for the Victim Services Supervisor position at City of Austin?
Minimum Qualifications
Education and / or Equivalent Experience :
- Masters Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years experience in mental health crisis and trauma counseling, one (1) years of which were in a lead / supervisory capacity.
Licenses or Certifications :
Notes to Applicants
Victim Services Supervisors promote the development of employees' clinical skills and therapeutic frameworks, & modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems. The counselors they supervise provide crisis counseling, advocacy, justice support, safety planning, and information and referrals to victims and witnesses of crime. The supervisor coordinates and monitors daily job assignments of counselors which includes ensuring staffing levels are adequate.
The Victim Services Supervisor coordinates and monitors daily job assignments of Victim Services counselors which includes ensuring staffing levels are adequate. They will also promote the development of employees' clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation. The supervisors are expected to utilize evidence-based techniques to solve problems and implement intervention. They will assign projects and monitor task completion for accuracy and effectiveness. In addition, they assist in determining goals, objectives, and resource requirements for Victim Services programs. In the event of a large scale or critical incident, the supervisor provides incident command leadership and preparedness
Victim Services within law enforcement is a unique support service employing highly skilled professionals with master's degrees in a mental health-oriented science. This position requires specific experience and knowledge in mental health issues, trauma, victimology, clinical supervision approaches, operations management / oversight, Critical Incident Command, police operations, vicarious trauma and victim assistance best practices. Additionally, skills such as trauma and crisis counseling, employee development, effective communication and writing skills are necessary.
Driving Requirement :
This position requires a Valid Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
If you are selected for an interview :
When completing the City of Austin employment application :
To view the City of Austin Recruitment Video, please click here!
CBI :
Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position : Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.
Benefits :
Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.
Secondary Employment :
All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee's duty and responsibility to the Department.
To learn more about working with the City of Austin, click here to watch a short video!
Preferred Qualifications Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Responsibilities - Supervision and / or Leadership Exercised :
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO / ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees : If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
