What are the responsibilities and job description for the ACCOUNT SPECIALIST - REMOTE VIRTUAL WORK OPPORTUNITY - MOED position at City of Baltimore, Mayor's Office of Employment...?
ACCOUNT SPECIALIST - REMOTE VIRTUAL WORK OPPORTUNITY
Join Our Team as a Remote Account Specialist!
Are you passionate about delivering exceptional customer service? Ready to thrive in a fast-paced, dynamic environment? A leading banking and financial institution is seeking dedicated Account Specialists to provide top-tier support to our valued customers.
Why You Should Apply:
- Work from the comfort of your home.
- Be part of a vibrant and supportive team.
- Gain valuable experience with a major financial employer.
What We're Looking For:
- Must have a High School diploma or GED.
- Must have 1 year of customer service experience (phone or face-to-face).
- Must be Proficient with basic computer functions, including navigating Windows and internet applications.
- Must have Strong communication and problem-solving skills.
Your Role:
- Manage 80-120 inbound calls daily, assisting customers with Chase checking and savings accounts.
- Handle balance inquiries, funds transfers, fee explanations, dispute resolutions, online troubleshooting, and more.
- Deliver a seamless and positive experience with every interaction.
Work Schedule:
- Flexible shifts between 6 AM and 11 PM, including evenings, weekends, and holidays.
- Choose from 8-hour shifts (5 days/week) or 10-hour shifts (4 days/week).
- Commit to your selected schedule for 12 months.
Additional Requirements:
- Must reside within 15 Miles of Baltimore Maryland Zip Code 21215.
- Must Provide a noise-free homework environment.
Ready to Launch Your Career? Don't miss this exciting opportunity to join our team and make a difference every day.