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ACCOUNT SPECIALIST - REMOTE VIRTUAL WORK OPPORTUNITY - MOED

City of Baltimore, Mayor's Office of Employment...
Baltimore, MD Remote Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 4/18/2025

ACCOUNT SPECIALIST - REMOTE VIRTUAL WORK OPPORTUNITY

Join Our Team as a Remote Account Specialist!

Are you passionate about delivering exceptional customer service? Ready to thrive in a fast-paced, dynamic environment? A leading banking and financial institution is seeking dedicated Account Specialists to provide top-tier support to our valued customers.

Why You Should Apply:

  • Work from the comfort of your home.
  • Be part of a vibrant and supportive team.
  • Gain valuable experience with a major financial employer.

What We're Looking For:

  • Must have a High School diploma or GED.
  • Must have 1 year of customer service experience (phone or face-to-face).
  • Must be Proficient with basic computer functions, including navigating Windows and internet applications.
  • Must have Strong communication and problem-solving skills.

Your Role:

  • Manage 80-120 inbound calls daily, assisting customers with Chase checking and savings accounts.
  • Handle balance inquiries, funds transfers, fee explanations, dispute resolutions, online troubleshooting, and more.
  • Deliver a seamless and positive experience with every interaction.

Work Schedule:

  • Flexible shifts between 6 AM and 11 PM, including evenings, weekends, and holidays.
  • Choose from 8-hour shifts (5 days/week) or 10-hour shifts (4 days/week).
  • Commit to your selected schedule for 12 months.

Additional Requirements:

  • Must reside within 15 Miles of Baltimore Maryland Zip Code 21215.
  • Must Provide a noise-free homework environment.

Ready to Launch Your Career? Don't miss this exciting opportunity to join our team and make a difference every day.

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