Office Support, Community Aide (NCS) - Baltimore City Recreation and Parks

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 3/7/2025

SALARY RANGE: $15.00 - $30.00 Hourly

BACKGROUND CHECK: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION: All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

CLASS DESCRIPTION

Baltimore City Department of Recreation and Parks is seeking dependable and qualified individuals to fill temporary (maximum of 2-years) non-civil service Community Aide/Office Support positions.

IMPORTANT: Applicants must show the minimum requirements listed on their application to be eligible. This is a position of trust. Individuals selected for this position will be required to pass a Federal and State criminal background check and receive clearance from Child Protective Services prior to being appointed.

ESSENTIAL FUNCTIONS

This position will be responsible for performing a variety of office support duties which may include, but not limited to, the following: greeting, answering and directing both incoming calls and visitors; retrieving 311 Service Requests daily for manager and close out completed requests; maintain a variety of spreadsheets and justifications to track vendors & supplies; completing injury reports; enforcing COVID-19 guidelines within the office; may assist headquarters with front desk coverage as needed; a variety of filing; and various other duties as needed or required. Successful candidates will work an 8-hour shift with a 40-minute unpaid lunch break 5 days per week, generally between the hours of 7:30a.m. and 3:30 p.m.

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION: High school diploma or equivalent.

AND

EXPERIENCE: One year of customer service and clerical experience.

OR

NOTES(EQUIVALENCIES): Six months of additional experience can be substituted for one year of High School up to two years only.

NOTE: Those eligible candidates who are under final consideration for appointment to positions in this class will be required to authorize the release of criminal conviction information.

BENEFITS

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER