Lobby Attendant (NCS) - Baltimore Convention Center

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 1/31/2025

SALARY RANGE: $16.00 - $28.80 Hourly

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

Position Description

The Lobby Attendant is primarily responsible for maintaining a post to greet and direct visitors and guests of the Baltimore Convention Center to events and area attractions while ensuring the facility is properly secured and that no unauthorized individuals are in restricted areas. Work is performed indoors and requires moderate exertion with prolonged periods of standing

Essential Functions

• Greets and directs visitors and guests to events and area attractions.
• Alerts full-time Public Safety Officers, Supervisors, and/or appropriate authorities when needed.
  
  

Education And Experience Requirements

EDUCATION: High School Diploma or GED Certificate.

AND

EXPERIENCE: One year of Security or Law Enforcement experience. *Must be 18 years of age or older

Knowledge, Skills, And Abilities

• Ability to understand and follow oral and written instructions.
• Must possess excellent oral and written communication skills.
• Ability to react calmly and effectively in emergencies.
• Ability to detect problems and report information to appropriate personnel.
• Ability to work cooperatively with others. Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
• Ability to walk long distances remain in standing position for extended periods and climb multilevel stairwells.
  
  

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER