What are the responsibilities and job description for the WWW Radio Dispatcher II- Department of Public Works position at City of Baltimore?
POSTING DATE: 03/27/2025
SALARY RANGE: $45,427.00 - $70,516.00 ANNUALLY
BACKGROUND CHECK:
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION:
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
ELIGIBILITY:
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
EDUCATION ACCREDITATION:
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
CLASS DESCRIPTION:
A Radio Dispatcher II ensures prompt response by repair crews or emergency vehicles by utilizing a two-way base radio, telephone and related communications equipment to resolve citizen complaints or calls for assistance. Work of this class involves no supervisory duties or responsibilities.
Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift to provide 24-hour coverage, seven days a week. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires moderate physical exertion.
SELECTION PROCESS
Only classified City employees who indicate the minimum qualifications on their applications and have successfully completed a probationary period on or before the day of filing an application are eligible to compete in this examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Minimum Qualifications
On or before the date of filing the application, classified employees must:
EDUCATION: Have graduated from an accredited high school or possess a GED certification from an accredited institution.
AND
EXPERIENCE: Have three years of experience in operating a two-way base radio and related communications equipment.
OR
EQUIVALENCIES: Have an equivalent combination of education and experience.
LICENSES, REGISTRATIONS AND CERTIFICATES:
Some positions in this class may require a valid Maryland Class C Noncommercial driver's license, or an equivalent out-of-state driver's license acceptable to the Office of Risk Management is required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES:
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
BENEFITS:
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.
If you have questions regarding this position, please contact Katrina Bayton, Recruitment & Talent Acquisition Specialist II via email at Katrina.Bayton1@baltimorecity.gov.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
SALARY RANGE: $45,427.00 - $70,516.00 ANNUALLY
BACKGROUND CHECK:
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION:
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
ELIGIBILITY:
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
EDUCATION ACCREDITATION:
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
CLASS DESCRIPTION:
A Radio Dispatcher II ensures prompt response by repair crews or emergency vehicles by utilizing a two-way base radio, telephone and related communications equipment to resolve citizen complaints or calls for assistance. Work of this class involves no supervisory duties or responsibilities.
Incumbents receive moderate supervision from a technical superior. Employees in this class work a rotating shift to provide 24-hour coverage, seven days a week. Work is performed in an office setting where the employee seldom encounters uncomfortable environmental or hazardous working conditions. Work requires moderate physical exertion.
SELECTION PROCESS
Only classified City employees who indicate the minimum qualifications on their applications and have successfully completed a probationary period on or before the day of filing an application are eligible to compete in this examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Minimum Qualifications
On or before the date of filing the application, classified employees must:
EDUCATION: Have graduated from an accredited high school or possess a GED certification from an accredited institution.
AND
EXPERIENCE: Have three years of experience in operating a two-way base radio and related communications equipment.
OR
EQUIVALENCIES: Have an equivalent combination of education and experience.
LICENSES, REGISTRATIONS AND CERTIFICATES:
Some positions in this class may require a valid Maryland Class C Noncommercial driver's license, or an equivalent out-of-state driver's license acceptable to the Office of Risk Management is required.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES:
- Knowledge of Federal Communications Commission rules and regulations.
- Knowledge of City Street locations.
- Skill in the operation of two-way base radios and related communications equipment.
- Ability to speak clearly and concisely.
- Ability to read maps.
- Ability to establish and maintain effective working relationships.
- Ability to perform under high stress situations.
- Ability to maintain records.
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
BENEFITS:
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.
If you have questions regarding this position, please contact Katrina Bayton, Recruitment & Talent Acquisition Specialist II via email at Katrina.Bayton1@baltimorecity.gov.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
Salary : $45,427 - $70,516
