Administrative Support Assistant - Golf Course

Performs difficult skilled clerical work assisting an executive with a variety of office assistance and administrative tasks; does related work as required. Work is performed under general supervision.

This is a non-exempt, full-time position with a pay rate between $16.865-$19.081 per hour. The City of Bartow provides to you: health insurance, life insurance, short-term disability insurance, and pension with only 4% employee match. Plus, you will enjoy 11 holidays, 10 vacation days, and 2 personal days every year. This is in addition to 12 sick days to take care of yourself and your family.

• Receiving, screening, and processing telephone calls and serving as receptionist for department; scheduling appointments; handling complaints; assisting the public; word processing and data processing duties; maintaining records and files; preparing reports.
• Receives calls and callers for the department and ascertains nature of business, directs to appropriate authority for disposition.
• Maintains complex and detailed files and records; maintains data base; prepares brochures, fliers, etc.
• Transcribes correspondence; composes routine correspondence; types a variety of complex reports and materials.
• Answers questions and responds to inquiries or complaints on department and/or operations, policies, and procedures; maintains calendar; schedules appointments; prepares office forms; orders office supplies.
• Maintains employee records; reviews records for accuracy; maintains files; maintains and prepares payroll records for department; purchases supplies and equipment for department; processes payroll.
• Undertakes special projects as assigned by supervisor.
• Maintains a variety of operational, bookkeeping, budget, and program records.
• Processes bills for service; ensures accuracy of bills.
• Receives processes and enters a variety of information into computer system for internal departmental reporting.
• Checks and reviews a variety of data for accuracy, completeness, and conformance to established standards and procedures.
• Initiates and completes daily work orders for completion of assignments for department.
• Performs related tasks as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• None.

• Thorough knowledge of standard office practices, procedures, equipment, and office assistance techniques.
• Thorough knowledge of business English, spelling, and arithmetic.
• Thorough knowledge of the organization and functions of the department and of general administrative policies and practices.
• Ability to keep office records and to prepare accurate reports from file sources.
• Ability to perform and organize work independently.
• Ability to type and transcribe dictation at a reasonable rate of speed.
• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.
• Skill in operation of personal computer equipment and related office software.
• Ability to establish and maintain effective working relationships with associates and the public.

Required Education, Training and Experience:

• Any combination of education and experience equivalent to graduation from high school
• Two (2) years of office assistance experience

• Any combination of education and experience equivalent to graduation from high school
• Two (2) years of office assistance experience

• May require possession of an appropriate driver’s license valid in the State of Florida.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, as established in the Americans with Disabilities Act.

• This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions.

• Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

• The work environment characteristics described here are representative of those employee encounters while performing essential functions of this job.
• The worker is not subject to adverse environmental conditions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Performs other related duties as assigned.

All City of Bartow employees are considered EOC essential in times of emergency. An e-role will be provided to each employee when an emergency is declared.

As a City of Bartow employee you are a public servant of a local entity and are responsible to adhere to the Florida State Statute governing the Code of Ethics for Public Officers and Employees Florida State Statute Chapter 112. Additionally, all Bartow employees are subject to Chapter 119 of the Florida State Statutes which governs public records.

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