What are the responsibilities and job description for the Customer Service Front Desk position at City of Battle Creek, MI?
Salary : $10.56 - $15.00 Hourly
Location : Battle Creek, MI
Job Type : Seasonal / Temp
Department : Parks & Recreation - Programs
Division : Recreation - Full Blast
Opening Date : 03 / 05 / 2025
Closing Date : 5 / 4 / 2025 11 : 59 PM Eastern
FLSA : Non-Exempt
Bargaining Unit : N / A - Seasonal / Temp
The City of Battle Creek ("The City") provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The City expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristic. Improper interference with the ability of the City employees to perform their expected job duties is absolutely not tolerated.
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Description
The City of Battle Creek and the Recreation department are looking for Recreation customer service employees! Recreation customer service employees are responsible for helping the guests and members enjoy their visit or rental. Customer service employees must be flexible and ready to assist in any and all areas, as needed or required by the Recreation Services Manager or Recreation Director. Customer Service Employees are under the direct supervision of the Recreation Services Manager.
Examples of Duties
- Greeting customers and providing helpful information about the facility in person and over the phone.
- Take program registrations and make reservations on the registration software.
- Sell concession items.
- Set up & take down sports / concessions equipment.
- help enforce the rules of the facility.
- Help with litter collection and ensure the cleanliness of court areas, walkways, and restrooms.
- Some janitorial duties.
Typical Qualifications
Supplemental Information
Physical Requirements / Working Conditions
While performing the duties of this job, customer service employees will have to stand, walk, bend, run, stoop, lift, etc. Employees must be physically capable of lifting 30 lbs, sufficiently, able to be active for an extended period, able to communicate with others verbally and written both in-person and on the phone, and must be willing to work evenings, weekends, and holidays.
This position is not eligible for benefits.
Salary : $11 - $15
