Assistant Fleet Manager of Operations

Come Join the City of Bellevue!

Job Summary

The Fleet & Communications Division of the Finance & Asset Management Department provides management and oversight of the city's fleet of vehicles and equipment used by city departments to provide services to the community. The Assistant Manager is responsible for assisting the Manager in oversight and management of the division with a primary focus on supervision of the Maintenance & Operations function. This position supervises a fifteen member team that includes two crew leads, nine technicians, and one service advisor. The team is responsible for all aspects of operations pertaining to daily maintenance and repair of the City of Bellevue’s fleet of vehicles and equipment (approximately 950 assets spanning across 74 vehicle and equipment classifications).

Bellevue is building the city of the future. Our welcoming, multicultural, innovation-focused community attracts technology pioneers, outdoor enthusiasts, and family-focused professionals from around the world. At Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision. Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability, and commitment to service, and take pride in the work they do. You'll work in an environment where being innovative, collaborative, and future focused are the status quo. The city invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Our diversity is our strength. It's what makes Bellevue an exciting place to work, live, and explore.

Essential Duties and Responsibilities

• Assists the Manager in providing oversight, management, and leadership to the division.
• Recruits, supervises, and evaluates union, technical, maintenance, and administrative staff; provides leadership and guidance in the development of skills and service delivery. Makes recommendations for ongoing staffing needs, work shifts, and schedules. Establishes and maintains a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.

• Implements operational plans and initiatives to support strategic and long range planning efforts and to support service delivery.

• Assists in resource forecasting and allocation, performance metrics and management, and employee engagement.

• Manages the major maintenance plan for the City’s fleet of vehicles and equipment.

• Ensures efficient, safe, and effective operation of 950 assets spanning across 74 vehicle and equipment classifications.
• Establishes preventive and corrective maintenance priorities, ensures effective implementation, and evaluates outcomes.
• Ensures accurate data collection and entry; monitors and resolves compliance issues with staff and ensures corrective measures are implemented, achieved, and sustained.
• Develops and utilizes key performance indicators to measure performance, making information readily available to maintenance staff, supervisors, managers and customers through reports, dashboards, and maintenance management information system result sets.
• Works with customer departments to effectively support their needs and ensures service level agreements are established and adhered to.
• Manages contracts and agreements with outside agencies and/or vendors.
• Provides a training program and curriculum that aligns with the City’s ever-changing fleet and technologies.
• Monitors division resources including fleet operations staff, vendors, and contractors.
• Researches and monitors safety, environmental, and operational laws and regulations to ensure compliance; keeps informed of new developments, legislation, best practices, and ideas which would affect fleet maintenance operations.
• Provides leadership in developing data collection standards, reporting tools, and business processes.

• Leads and serves on internal, cross-departmental, and external committees; participates in bargaining unit negotiations.

• Assists division management in monitoring and developing budgets to ensure adequate funding is present for emerging technologies, shop tools and equipment, infrastructure upgrades, and other operational costs. Assures effective and efficient use of budgeted funds, personnel, equipment, etc.
• Establishes performance measures and standards, measures performance, forecasts and monitors workload.
• Prepares a variety of written reports, materials, presentations, business cases, and proposals.
• Oversees and maintains the division’s emergency preparedness, response, and security programs.
• Writes and regularly reviews operating procedures and practices, recommending changes and improvements as appropriate.

SUPERVISION RECEIVED AND EXERCISED

• Works under the general supervision of the Fleet & Communications Division Manager.
• Supervises mechanical service technicians, shop leads, communications systems tech, and administrative support staff.

Qualifications

EDUCATION & EXPERIENCE REQUIREMENTS

• Graduation from an accredited four-year college or university with a degree in business or public administration or related field.
• Five or more years of progressively responsible related experience in fleet maintenance operations, business operations, and direct supervision of staff.
• Must be able to pass a criminal background check and uphold a clear record in order to maintain necessary security clearance for accessing restricted access areas.
• Must be able to maintain a valid Washington State driver’s license to operate a city vehicle as needed.
• Experience using Microsoft Excel database queries, pivot tables, and graphs.
• An equivalent combination of education, experience and training that provides the required knowledge, skills and abilities will be considered.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

• Familiarity with the standard operating procedures for public fleet management as well as knowledge of applicable regulations, codes, and laws.
• Understanding of operating and capital budgets, preferably for a large public entity.

• Demonstrated ability to analyze and synthesize information in a clear and concise manner and make recommendations on strategies to resolve issues.

• Advanced level skill in using a personal computer, maintenance management applications (Maximo experience preferred), data management software, and Microsoft Office applications (i.e. Word, Excel, PowerPoint, Outlook, Teams).
• Ability to effectively collaborate and resolve conflicts within and across organizational boundaries.
• Knowledge of principles and practices of effective employee management.
• Ability to communicate effectively with customers, co-workers, contractors, executives, elected officials, and the general public, both orally and in writing.
• Experience in leading process improvements. LEAN experience preferred.

KEY MANAGEMENT COMPETENCIES

• Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.
• Optimizes Work Processes - Seeks the most effective and efficient processes to get things done with a focus on continuous improvement.
• Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
• Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.

Supplemental Information

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.

• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 20 pounds.
• The noise level in the work environment is usually moderately quiet but some areas can be very loud.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial driver's license (CDL), licensures, or additional certifications.

At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or recruiting@bellevuewa.gov. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**