Emergency Medical Services Quality Improvement & Education Coordinator

Salary : $157,683.14 - $179,863.42 Annually

Location : Berkeley, CA

Job Type : Career

Job Number : 2025-02-2094

Department : Fire

Opening Date : 02 / 03 / 2025

Closing Date : 3 / 3 / 2025 5 : 00 PM Pacific

BENEFITS OF WORKING FOR BERKELEY

is a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay.

As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.

JOB OPPORTUNITY

The City of Berkeley invites you to apply for the position of Emergency Medical Services Quality Improvement & Education Coordinator in the Emergency Medical Services (EMS) Division of the Fire Department! In this role, you will have the opportunity to advise fire department personnel on training and pre-hospital medical services and participate in the emergency medical response pre-hospital care program, all under the supervision of an Assistant Fire Chief in charge of EMS. This non-sworn classification is responsible for overseeing the fire departments and fire / ems dispatch quality assurance (QA) and quality improvement program to ensure the department meets the requirements set forth by federal law, state law and the Alameda County Emergency Medical Services District. This position will coordinate services with relevant stakeholders to provide case review and training to the department's personnel; analyze statistics and related data; oversee adherence of federal, state, local and city regulations for the department's narcotic program; and work closely with the department's personnel to provide a system of total quality management.

See the full job class specification here :

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is possession of the following :

• A Bachelor's degree
• Four (4) years of clinical experience within the emergency medical field
• Must have a paramedic certification or higher level of medical license
• Must have a Basic Life Support (BLS - C) Instructor Certificate
• Must maintain date certifications for Advanced Cardiac Life Support (ACLS); Pediatric Advanced Life Support (PALS) or Pediatric Education for Pre-hospital Professionals (PEPP); Pre-Hospital Trauma Life Support (PHTLS) or Basic Trauma Life Support (BTLS) or their equivalents as determined by the Alameda County Emergency Medical Services District

If you are interested in applying and don't possess the Basic Life Support (BLS - C) Instructor Certification listed above, please reach out to for upcoming course availabilities.

Other requirements include being able to travel to various locations within and outside the City of Berkeley to meet the program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California driver's license and satisfactory driving record is required.

It is highly desirable that candidates have experience in, or substantial knowledge of 911 dispatch quality assurance programing, experience in providing EMS continuing education and training to adult learners, and have management experience of a pre-hospital care Quality Assurance Program.

APPLICATION PROCESS

Applications must be received by Monday, March 3, 2025 at 5 : 00 PM PST and must include a completed application and responses to all supplemental questions. Please note that resumes are not a substitute for a completed application.

Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to Please allow 10 days for production of the material in an alternative format.

EXAM PROCESS

The exam process will include, but may not be limited to :

Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.

Reasonable Accommodations : The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to at the time of application.

PRE-EMPLOYMENT PROCESS

Candidates under final consideration for employment with the City will undergo an employment background / reference check that may include, but is not limited to : employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER

The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans' status, or any other status protected under federal, state, or local law.

DISASTER SERVICE WORKER

All City employees are required to provide services as Disaster Service Workers in the event of an emergency / disaster.

Benefited employees receive a myriad of financial and other , including CalPERS pension and other retirement plans, medical and dental coverage, tuition reimbursement, paid time off and more.

Benefit-eligible employees include those with a regular work schedule of at least 20 hours per week. Employees working less than 30 hours per week may receive pro-rated benefits.

Retirement

CalPERS

City employees are included in the California Public Employees Retirement System (CalPERS). The retirement formula is either 2% at age 62 (PEPRA members) or 2.7% at age 55 (Classic members).

Deferred Compensation

The City offers voluntary 457 deferred compensation plans with CalPERS or Empower. Employees may contribute up to the IRS maximum on a pre-tax basis.

Medical Plans

Employees can choose coverage under Kaiser HMO or Sutter Health Plus HMO. The City contributes up to the full family premium for the Kaiser plan, or up to 99% of the full family premium for the Sutter Health Plus plan. Employees who have medical coverage under another group plan may choose to waive City-provided medical coverage and receive a monthly stipend.

Dental Plan

The City provides group dental benefits through Delta Dental of California. The City contributes up to the family coverage for the plan, which covers 90% of the dental charges up to $3,000 annually per person. Orthodontic benefits are offered at a $3,000 lifetime maximum per person. Employees who have dental coverage under another group plan may choose to waive City-provided dental coverage and receive a monthly stipend.

Life Insurance

The City provides employees with a $50,000 Life Insurance and Accidental Death & Dismemberment policy. Employees have the option to purchase additional term life insurance up to a maximum of $300,000.

Sick Leave

Employees earn one day of paid sick leave per month.

Vacation

New employees accrue 80 hours of vacation annually, with an increase to 120 hours annually after 3 or 4 years of service, depending on eligibility for Administrative Leave (see ).

Holidays

14 paid holidays and 3 floating holidays annually

PEU)

Please indicate your highest level of education completed.

Please confirm you have uploaded your valid paramedic certification or higher level of medical license.

Please confirm you have uploaded your valid Basic Life Support (BLS - C) Instructor Certificate.

Please confirm you have uploaded your valid Advanced Cardiac Life Support (ACLS); Pediatric Advanced Life Support (PALS) or Pediatric Education for Pre-hospital Professionals (PEPP); Pre-Hospital Trauma Life Support (PHTLS) or Basic Trauma Life Support (BTLS) certifications.

Required Question

Salary : $157,683 - $179,863