What are the responsibilities and job description for the Community Service Officer position at City of Billings, MT?
Salary : See Position Description
Location : Billings, MT 59101
Job Type : Full-Time
Job Number : 202500026
Department : Police Department
Division : Police Field Operations
Opening Date : 02 / 20 / 2025
Closing Date : 3 / 7 / 2025 5 : 00 PM Mountain
Applicants must be currently authorized to work in the United States on a full-time basis."
Position Overview
Salary : $23.9520 / hour. Salary reflects Step 1 of a 7-step pay scale.
Work Schedule : 4 - 10 hour days. Shifts may vary.
Job Summary :
Responsible for performing a variety of duties in support of the Department by conducting and participating in non-hazardous police functions; conducting and participating in general investigations of crimes with no suspects, basic crime scene activities, traffic control, found property, parking complaints / violations, abandoned vehicles, crime prevention center support, VIN inspections, and other tasks as assigned by the Chief of Police or designee. This position does not perform tasks legally restricted to Billings Police Officers and they do not carry firearms and have no powers to arrest.
Scope of Responsibility :
Working under limited supervision, incumbent makes routine choices within established policies and procedures. Serves as a "good will ambassador" for Public Safety by providing friendly, helpful customer service to the general public. Incumbent is able to perform basic troubleshooting or analysis. Incumbent must be able to communicate effectively within a variety of circumstances. Incumbent must maintain cooperative relationships with other departments within the city and with the public.
Essential Duties and Responsibilities
Proactive Activity
- Serves as a "good will ambassador" for Public Safety by providing friendly, helpful customer service to the general public
Calls for Service
Investigation
Evidence Collecting and Handling
Public Relations
Report Writing
Summons & Citations
Performs other duties as assigned
Qualifications and Skills
Required Qualifications & Skills
Preferred Qualifications & Skills :
Physical Demands and Working Conditions
Working conditions require moderate physical effort, moving between 5 and 25 pounds, where effort is intermittent, less than 15% of the time. Working conditions require high attention to detail and deadlines occasionally (between 15% and 45% of the time). A typical workday involves exposure to multiple disagreeable elements, none of which is of greater than moderate intensity, on an intermittent basis (less than 35% of the time). Driving is required daily and some work will be performed outdoors.
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise. The City retains the discretion to add duties or change the duties of this position at any time.
The City of Billings offers a complete benefits package to our full-time employees including medical, dental, and vision insurance, retirement / pensions, paid holidays, vacation and sick leave. The City offers life and long term disability insurance to all full-time employees. Optional plans are available for employees that include health savings account, flexible spending account, and 457 deferred compensation accounts.
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Salary : $24
